Customer Service Security Officer
Resume:
Maria E. Reyes
*************@*****.***
E M PL OY ME N T
Security Officer
US Security - Clermont, FL
• Provided assistance to hospital staff
• Assisted in coordinating incoming emergency helicopters
• Escorted staff
Security Officer
Custom Protection Service - Miami, FL
1/2010 - 1/2012
• Assess risk and provide appropriate response
• Prepared written reports
• Interrogated detainees
• Respond to emergencies and unsafe behaviors
Security Officer
McRoberts Protective Agency - Miami, FL
9/2011 - 1/2012
• Screened luggage
• Checked travelers for weapons using wands and/or pat downs
• Confiscated and and all contraband
• Checked and verified credentials
Customer Service
Cablevision - Piscataway, NJ
3/1999 - 10/2010
• Assisted customers with questions regarding service
• Provided assistance with complaints
• Processed returns, exchanges and payments
• Set up new accounts and provided product information and costs
• Translated for Spanish speaking customers
Clerical Service Provider
Metropolitan Geriatric Center - Brooklyn, NY
1/1987 - 1/1998
• Completed patient charts
• Provided translations for nursing staff and patients
• Ordered patient lab work
• Processed and filed patient documentation
E D UC AT ION C E R T I F IC AT ION
FBI Certified TWIC
Woodbury H.S.
Sercurity Licence D
Woodbury, NJ
Nonviolent Crisis Intervention Training
Code Red Training
Bilingual - English/Spanish
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