Steven J. Tucker
**** *. **** ****** ( Scottsdale, AZ 85258 602-***-****
www.linkedin.com/in/stevetuckeraz/ ( *************@*****.***
Sales & Marketing / Management Professional
Business Development ( Account/Territory Management ( Sales Leadership
Passion for Excellence Award ( Olympian Award for Sales Teamwork
4 Outstanding Sales Awards ( Rookie of the Year Award
Entrepreneurial, goal-driven sales leader and management professional with
12+ years of experience meeting or exceeding goals to achieve growth
objectives within multiple market sectors. Intuitive relationship builder
who excels at prospecting, consultative sales and analyzing market
dynamics. Persistent strategic planner with proven ability to attain
business objectives while building and managing top-performing teams.
Sales & Management Strengths
Client Presentations Customer Service & P&L Management
Revenue Optimization Motivation Change Management
Prospecting/Qualifica Client Relationship Building Budgeting/Forecast
tion ing
Consultative Sales/Problem
Solving
PROFESSIONAL EXPERIENCE
northsight energy solutions llc / northsight PROPERTY INVESTMENTS 2007-
Present
Director of Sales, Marketing & Business Development / Founder / General
Manager
Founded two separate yet related companies specializing in energy
efficiency consulting/contracting and real estate
renovations/marketing/investment. Developed enduring relationships through
a through vetting process by utility and power companies: Arizona Public
Service, Salt River Project and Southwest Gas Corporation. Built and
managed a top-notch team of contractors including service providers,
construction professionals and more. Created and designed marketing
collateral, website and marketing strategies.
. Spearheaded business development, identifying a unique business
opportunity in an emerging market and launching a new venture in
energy consulting that was spun off into a separate company.
. Propelled sales growth of 30% while retaining customers by reinventing
the product sales process, leveraging a relationship-based,
consultative sales approach rather than a "hard sell" strategy.
. Increased customer satisfaction and referrals by introducing a client-
centric business model; developed a reputation as an organization with
integrity that delivered on promises to customers.
. Capitalized on emerging trends in the real estate and energy
optimization markets; purchased and improved distressed properties and
resold them at a profit on the open market.
. Provided energy-efficient affordable housing while supporting the
value of neighborhoods.
. Managed multiple vendors/contractors and negotiated reduced rates
based on volume.
. Developed enduring business relationships with clients, bank officers,
attorneys, realtors, etc.
. Identified an emerging trend and differentiated real estate offerings
by incorporating energy efficiency into home renovations, eventually
laying the foundation for a separate company.
transnation title insurance company` 2000-2007
Business Development Manager / Branch Manager
Brought on board to develop customer acquisition strategies and strengthen
client relationships at a real estate title and escrow company. Developed
and implemented tactics to increase customer satisfaction and referrals by
enriching ties between clients and escrow officers. Managed, trained and
coached a 7-member team.
. Won four consecutive annual Outstanding Sales Awards by exceeding
sales targets 75% to 125% each month; added 200+ new clients through
prospecting, follow-up and relationship building.
. Won Passion for Excellence Award for championing corporate culture at
two local branches as an ambassador for new management policies,
transforming team performance to increase customer satisfaction,
employee morale, sales and sales growth.
. Won Olympian Award for teamwork and sales training and Rookie of the
Year Award for exceptional performance in a rapidly evolving market.
lonsdale's 1998-2000
General Manager / Sales Manager
Recruited to manage a family-owned retail boutique with coffee shop and
club during a management transition. Rapidly assimilated new information to
develop expertise in retail management, store operations, inventory,
accounts payable and employee supervision.
. Positioned the store for profitable sale to an investor within two
years.
RANCHO SANTE FE CITRUS 1996-1998
Sales Representative
Hired to cultivate new and existing accounts for an international
distributor of citrus fruits (oranges, lemons and grapefruits) to wholesale
and retail accounts in the U.S., Japan, Singapore, Taiwan and Hong Kong.
Leveraged keen market insights, prospecting and relationship-building
expertise to achieve unprecedented success.
. Designed and implemented the strategic sales and marketing plans that
propelled the company to ranking as #1 orange exporter in Southern
California.
. Developed a tiered distribution strategy that increased revenue and
customer loyalty by rewarding top customers in return for larger
purchases when inventory was high.
. Managed cyclical inventory of highly perishable commodity to maximize
revenue and profit.
Earlier background in sales and management with Bear Communications, a
technology firm.
EDUCATION
Studied Management & Sales
UNIVERSITY of phoenix & San Diego Community College
Licensed Real Estate Agent - State of ARizona
Member: Building Performance Institute ( Arizona Registrar of Contractors (
Efficiency First
Arizona Association of Realtors
Volunteer: Big Brothers & Big Sisters