Security Officer

Quintin Cole ***** Montery Rd. Apt. E, Indianapolis, IN 46235 317-***-**** ***************@*****.***

Professional Summary

Conscientious Security Guard adept at managing security risks and using judgment to resolve problem situations.

Skills

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Level headed and clear thinking under stressful

Able to focus on multiple tasks simultaneously situations

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Work History

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Over two years of experience in customer Objective and practical minded as it relates to

service environments enforcing company policies

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Over two years of experience in security environments

Security Officer Andy Frain Security Services – 8460 W. Washington St. Indianapolis, IN 46231

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Dedicated to being helpful, polite, and respectful to company associates

03/2012 to 05/2014

Security Officer Securitas Security Services – 1712 N. Meridian St. Indianapolis, IN 46202

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Patrolled Hangar facility in order to ensure activities which violated company policies were not being conducted, and management offices were secure

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Recovered lost possessions of Federal Express employees, and deposited them in the appropriate area until they could be reclaimed

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Notified Federal Express Corporate Security when Federal Express employees were in apparent distress

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Escorted Federal Express/Andy Frain employees to various destinations around the facility as needed

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Monitored security cameras at East and West Hangar in an effort to prevent violations of company policies

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Verified employee documentation as it related to permissible/impermissible items in their possession

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Wrote incident reports in an accurate and succinct manner as required

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Denied entrance to the building to unauthorized persons by means of checking employee identification badges

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Operated detecting devices to screen individuals and prevent passage of prohibited articles into restricted areas

08/2011 to 01/2012 Prevented individuals from loitering around the libraries, prevented library staff from being disturbed by disruptive patrons

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Interacted regularly with law enforcement to help remove disruptive patrons from the libraries as needed

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Patrolled parking lots of the individual library branches, and parking garage of Central Library to ensure activities which violated library policy or Indiana state law were not being conducted

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Aided library patrons by opening doors, carrying various items up steps as needed for encumbered patrons, directed patrons to computers, etc

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Was twice partially responsible for the recovery of lost children at Central Library

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Was partially responsible for potentially saving a patron's life who was in serious distress; directed

EMTs to the patron, and kept other patrons from obstructing the area

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Monitored patrons' belongings to prevent theft

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Informed patrons of immediate illicit activity in the area of the libraries such as assault and bicycle theft

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Wrote incident reports in a concise and detailed manner

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Detected suspicious activities and watched for criminal acts and rule infractions.

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Circulated among visitors, patrons and employees to preserve order and protect property

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Patrolled the library branches after hours primarily to ensure all patrons had exited the building

Education Digital Design Certificate: Graphic Design The Art Institute of Indianapolis - 3500 Depauw Blvd Indianapolis, IN 46268 Gained competence in the use of the Microsoft suite, including Microsoft Word, Microsoft Powerpoint, with an introduction to Microsoft Excel. Also gained competence in the use of the Adobe suite, including Adobe Illustrator, Adobe InDesign, and Adobe Photoshop.

2010

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