Anna Leal
San Antonio, Texas 78238
Mobile: 956-***-****
*********@*****.***
Career Strive to be a better individual every day and have a positive attitude. Also
Ambition would like to work for a company that offers advancement to become more
successful.
Work History
05/03/2013 KGB Inbound Call Center for Verizon, Certified in trouble shooting customers
10/29/2013 issues with Internet, Television, and Telephone, also make appointments for
techs to go out to customer house if needed.
01/20/2013 Sears Inbound Call Center received calls from customer that needed
03/20/2013 replacement parts and have recalled items, Also set up appointments for
tech to assist customer at their house to fix their recall items.
08/20/2011
07/30/2012
Cameron County Health Dept. WIC, Community Service Clerk
certified and recertified client for programs; conduct intake and verify
insurance benefits to qualify clients for program. Including data entry,
schedule appointments, answer phone, file, faxed, also assigned twice a
week to give nutrition classes to pregnant moms and their children.
H &R Block Taxes: Receptionist, file, fax, schedule appt., intake
11/03/2011
Client’s income for refund.
05/30/2011
Brownsville Independent School District. Community Liaison, data
entry/attendance/front office clerk, teacher aide/substitute teacher
12/10/2000
in elementary through high school. Duties varied according to
06/05/2010
position held at the time but not limited.
Valley Regional Medical Hospital: Resource Dept. data entry, file,
10/12/1997 type letter for patient’s job or their family members. I handled all the
09/30/2000 Incoming insurance verifications and discharges with equipment.
06/05/1995 Data Entry doctors order and also nurse visits. Recordkeeping of
01/20/1997 Patient’s files and proper filing of documents.
Education
1980 Graduated from James
Pace High
1981 Graduated from South
Texas Vo-Tech
computer operator, Data
Entry, Word Processor
1991 Texas South most
College: Basics
2010 Graduated from
University of Brownsville Texas
Medical Coder/Biller and
Medical assistant.
2011 H & R Tax 10 week
Course
2013 Technical Support 13
week Course
Honors and Awards
Dean’s List, GPA 3.5
Certificate in Teaching Assistant
Certificate in Medical Coder/Biller
Certified First Aide
Certified Foster Parent
List of References
Claudia Sanchez
H&R Manager
Phone: 956-***-****
Elia Gonzalez
Office Manager
Phone: 956-***-****
Cindy Arizmendeis
Fire Fighter Supervisor