Receptionist

Phone: 909-***-****

E-mail:

************@*****.***

Delena Moreno

Objective Seeking to contribute my knowledge and skills to an

organization with an available position in sales, in customer

service, or in office administration.

Summary Can achieve results for your organization by applying

experience in

sales, marketing, presentation, and inventory.

Can contribute more than 4 years' experience in customer

service, improving your business environment with friendly

communication.

Can provide organizational and follow-through abilities,

offering reliability, honesty, common sense, and energy.

Can work independently or as a team member to achieve company

goals.

Can assist sales using a cash register or using computer

software such as:

word processing, slide presentation, database, desktop

publishing, and spreadsheet.

Can quickly perform office duties including: keyboarding,

ten-key, filing, faxing, business documentation, business

math, and basic accounting

Work 01/28-Present Michael Antonio Brands

experience Customer Service Representative

answered mult-line,respond to customer/client's email,resolve customer issues,place orders over the phone,create labels for shipment's,Performed data entry, use computer software: OneNote,Excel, Spreadsheet, OutLook.

Work 09/2-01/14 Kohl's Ontario, CA

experience Cashier/Customer Service Representative

Greet customers and resolve their inquiries and needs in a

caring, friendly manner.

Handle cash or credit sales transactions accurately and

efficiently.

Stock, inventory, security tag, and maintain an orderly and

safe environment.

04/2010 - 07/2013 Journey Shoes Montclair, CA

Cashier/Customer Service Representative

Ensured customer satisfaction by quickly filling a customer's

order from store inventory or by requesting the product via

telephone from other locations.

Trained new employees.

Answered multi-line phone in fast-paced environment.

Handled cash or credit transactions.

03/2009 - 01/2010 K&M Shoes City of Industry, CA

Sales/Scheduling Representative

Answered phones, booking appointments and making travel

arrangements.

Performed data entry and completed order forms, e-mailing and

faxing.

Education 05/2013 - 03/2014 UEI College Ontario, CA

Diploma: Business Office Administration

Knowledgeable in Microsoft Office programs including:

Word, Excel, Publisher, PowerPoint, Access

Knowledgeable in accounting principles, business math and

documentation, typing, ten-key, and filing

2009 Pomona Adult School Pomona, CA

GED

Contact this candidate