KARUNAKAR DEVAGIRI
(***) ***- **** ******************@*****.***
SUMMARY
A proven visionary and strategic leader with extensive experience in information technology strategy, enterprise
architecture, business process management, IT project/program management product development, and technology
roadmaps.
Senior-level IT executive with 19+ years of broader professional IT experience in Pharmaceutical and Hospitality
industries, delivering innovative solutions that advance bottom-line business goals.
As a results-driven technology leader, I am successful in developing operational strategies for IT service delivery
programs and addressing tactical or strategic customer requirements. Strengths include; expert level IT systems and
applications knowledge, mentoring and managing in-house and third party IT resources, team building, solutions
development, and service delivery performance evaluation and strategy.
Skilled in collaborating with engineering teams, business, and executive leadership to improve productivity, increase
efficiency, reduce costs, and enable continued competitive growth.
AREAS OF EXPERTISE
Project & Program Management IT Demand Management Vendor Management
Change Management Global IT Operations IT Budgeting & Finance
Business Process Analysis & Design Data Analysis/Reporting Product Lifecycle Management
Process Improvement IT Strategic Planning Team Leadership
Object Oriented Analysis, Design & Programming, Rapid Application Development (RAD), Agile Development
Data Analysis / Reporting - Cognos; MicroStrategy; Business Objects
PROFESSIONAL EXPERIENCE
Wyndham Worldwide, NJ May 2012 - Current
Director /Senior Manager
® Successfully managed WHG IT Demand Management. Ensured overall alignment between different business
demands and IT, reviewing the capability of the applications in place and IT deliverables
® Led the IT group to move from project focused approach to release based approach resulting in increased
productivity, process effectiveness and production stability
® Mentored team members and co-workers, inspire excellence and created team cultures based on performance
& innovation
® Managing staff of 40+ with $4 million budget overseeing 3 teams ensuring on time delivery of enterprise-
wide services and projects; planning budgets; and identifying business enhancements for Connectivity mission
® Responsible for managing multiple related projects that are directed toward a common strategy, managing
resources supporting concurrent projects, deployment and release activities; supporting ongoing delivery of
services and operations through change management process and strategic release planning with multiple
groups
® Managing IT operations and facilitated on-going process improvement by continually monitoring performance
and meeting with staff regularly to discuss performance, quality of service and security
1
Novartis Pharmaceuticals, NJ 2003 – 2012
IT Associate Director
® At Novartis, directed several major initiatives valued up to $60M including key Ethics & Compliance and Life
Sciences domain areas, which included enterprise data and analysis strategy, master data governance and
aggregate spend / state compliance strategy
® Demonstrated expertise of Ethics & Compliance and Life Sciences domain areas strategy, commercial
operations, business processes and supporting technologies, emphasizing a proven track record of managing
projects that involve thinking critically about existing sales and marketing organizations and processes and
articulating a vision for the future of the business
® Successfully reconfigured Ethics & Compliance IT Group operating model to accommodate demand
fluctuations across the enterprise which improved responsiveness and consistently met customer expectations
® Led the 5 year strategy planning, concept creation and business case development for enterprise wide Novartis
HCP/HCO Aggregate Spend compliance program
® Led Novartis Enterprise Aggregate Spend program operations for 4 years - monitored and financially
reconciled $80M spend Novartis attributed to 150K + Healthcare professionals and 75K + Healthcare
Organizations
® Successfully managed deployment and release activities to support delivery of services and operations through
change management process and strategic release planning with multiple groups; Implemented ITIL service
management practices
® Served as Aggregate Spend Data Steward - Managing HCP/HCO Master profile data, review aggregate spend
system reports, maintain and monitor system alerts, execute system updates and partnering with business
customer to prepare and file federal and state physician payment reports in accordance with marketing/state
laws
® Architected and coordinated the implementation of a Business Data Warehouse System utilizing Cognos.
2
Enterprise Software Solutions Inc., NY 1998 – 2003
Project Lead
® For BRISTOL MYERS AND SQUIBB, managed the implementation of Automated Dissolution System, Water
Solubility System and Inventory Material Management System. Responsibilities include managing system
development and integration through all phases of project life cycle - analysis, design, development, testing,
implementation, and post-production support. Lead the functional & technical requirement sessions with business
& IT representatives
® For VIACOM INC, responsible for designing and implementing Benefits Analysis Management System. Led
system development and integration through all phases of project life cycle - analysis, design, development,
testing, implementation, and post-production support.
Kelton Graphics, Hyderabad, India 1995 - 1998
Programmer Analyst
® For BHEL, India, partnered with project teams designing and implementing Manual Management System and
Management Advisory System. Lead the functional & technical requirement sessions with business & IT
representatives. Designed and developed interfaces using Visual Basic, VBA and SQL Server.
ACADEMIC QUALIFICATION & CERTIFICATIONS
® Master’s in Computer Applications (1991-1994) – Nagarjuna University, India
® Novartis ICE (Silver) certified (in line with Six Sigma certification) – Novartis
® Business Process Re-Engineering, Project Management for Software Development – Learning Tree International
3