Security Human Resources

Robert Collins

Transportation Security Manger - Behavioral Detection Program - Department of

Homeland Security - Transportation Security Administration

Crane, TX

********@*****.*** - 432-***-****

WORK EXPERIENCE

Transportation Security Manger - Behavioral Detection Program

Department of Homeland Security - Transportation Security Administration - Midland, TX - April 2012 to

Present

9506 LaForce Midland, TX 79706

Transportation Security Manger - Behavioral Detection Program

• Manage Screening Passengers by Observation Technique (SPOT) Team. Perform passive observation and

engage in voluntary encounters with the public to determine whether elevated behaviors indicate that the

individual may be involved in harmful activities against transportation systems.

• Determine baseline information which includes identifying the flight destinations, understanding the

anticipated composition of travelers associated with the flights, behaviors to be expected, and assessing

deviations from such behaviors.

• Assess multiple travelers simultaneously and use programmatic information to determine whether elevated

suspicion exists that may indicate the potential for criminal or terrorist activity.

• Exercise tact and diligence when communicating with individuals to avoid embarrassment to the traveling

public and to TSA.

• Interact with individuals exhibiting deceptive behaviors, and analyze and assess individual behaviors to

resolve the behaviors or referring the individual for additional screening or law enforcement resolution.

• Perform a range of supervisory human resources functions including, but not limited to: Serve as a rating

or reviewing official for performance appraisal purposes; approve or recommend awards and recognition,

promotions, reassignments, and transfers; counsel employees concerning performance, discipline, and other

matters; resolve majority of employee relations issues and only refer the most serious to higher management.

Set priorities and assign work and projects to direct reports. Monitor individual performance and provide

frequent communication to promote employee development.

• Provide subject matter expertise; mentor employees with regard to work falling under program purview; and

help to expand employee knowledge and capabilities to best serve customers and stakeholders and maintain

safety.

• Manage and support the collection of various performance metrics in an effort to identify areas in need of

process improvement and systemic or individual weaknesses, vulnerabilities, or inefficiencies in programs

managed.

• Recommend business practice changes to improve security and efficiency and effectiveness of services,

provide justification for human, financial, and procurement (e.g., equipment, supplies, space) organizational

needs.

• Coordinate national and local crisis management and incident response protocols.

• Work cooperatively with airport and other stakeholders (e.g., Federal, state, local, and military Explosive

Ordnance Disposal personnel, behavior detection experts, airlines, etc.). Bring matters needing attention to

appropriate representative of the DHS/TSA, the intelligence community, the law enforcement community, etc.,

to ensure coordinated efforts in criminal, intelligence, and security matters.

• Participate in joint law enforcement exercises and operations, as required.

Signalman Second Class

United States Navy - Long Beach, CA - September 1986 to February 1996

Duties, Accomplishments and Related Skills:

• Responsible for the clear and concise communication of light, flag and other forms of military communication.

• Officer of The Deck

• Member of the vessel board search and seizure teams

• In-port and at sea Security Team

• In Port Duty Master-At-Arms

• Instructor U.S. Navy Survival, Evasion, Resistance, and Escape school at for high risk of capture personnel

including pilots, flight crews, U.S. Marine Special forces and Navy SEALS.

• Received the meritorious Unit commendation, Good Conduct Award 2x, Sea Service Ribbons 3x, as well as

the Southeast Asia Medal. Honorable Discharge.

EDUCATION

Bachelor's in Social Sciences

Boise State University - Boise, ID

May 2002

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