Customer Service Software

Edwin Burley

********@*****.*** 740-***-****

Summary of Qualification

** ***** **********

Property management, repairs, upgrades, remodeling, Elect., Plumbing,

etc...

Networking, Data Analysis, Customer Service, Develop Software, Field Work,

Presentation Data

Work independently and in group projects, Trained, Streamline productivity

Handyman, Leader

Employment:

5/2002 - Present Burley Consultant -Computer Consulted-

Property management

North Carolina, South Carolina, Ohio, Georgia

Consultant

Website design for TV, Real Estate, Marketing sites, Small Business,

Churches, etc...

Written new software, based on central information work area.

Installation of Network's (WAN/LAN), Software, Updates, Troubleshooting,

Repair, Configuring.

Strong organizational skills, Communication skills (Phone/Email/etc

Remodeling, Flipper, Rent-out, Sales.

9/2000 - 5/2002 Lynes Home Inspection Hilton Head SC

Programmer/Consultant/Networking/Internet Specialist

Designed, created/developed/software for online Home inspection

Installation of Network's (WAN/LAN), Software, Updates, Troubleshooting,

Repair, Configuring.

Java and Perl, runs on a UNIX system. Built FreeBSD server.

5/2000 - 9/2000 Frey Media-(Golfers Guide) Hilton Head, SC

Internet Specialist

Consultant and lead technician.

Reconfigure applications and set up mirroring of the site for backup

purposes.

Maintenance, Computer's, Printer's, Database's, etc...

Buy/Installation, Updates,License,

2/99 - 4/2000 Navcom Southern Pines, NC

Senior programmer

Creating custom forms and questionnaires.

Customize software for non computer personnel (realtors) to update their

pages with easy to use templates/Layouts.

Installation of Network's (WAN/LAN), Software, Updates, Troubleshooting,

Repair, Configuring.

Trained employees, Software/Layout, Corporate computer purchases and needs.

11/98 - 2/99 (MCI WORLDCOM) Raleigh NC

Cisco Router Technician

Creating a customized automated software.

Record and replace United States Postal Service nationwide

Hubs/Switches/Routers.

Technical support provider for approximately 45 technicians nationwide.

Assisted in reconfiguring the new hubs upon installation.

Education

5/93 - 5/97 University of North Carolina at Charlotte, Charlotte,

NC,Bachelor of Fine Arts

Major: Visual Arts concentrating in Sculpture with Related Courses in

Electronic Media

HONORS AND AWARDS - National Dean's List - Dean's List - Chancellor's

List

Other Experiences:

Published: National Magazine Sanskrit, Write-up in Golfers Guide, Hilton

Head Monthly

Showed: Sculpture, Response piece to Joe Walter pieces in Sprite Square,

Charlotte N.C

Assisted: Duke Medical Center in the development of a Access Data Base for

recording the use and scheduling of a new product for children who have to

inject drugs (fused on early birth's).

Contact this candidate