Customer Service Sales

**** *** ****** ***, ********, California *****

***-***-**********.******@*****.***

Alyssa Bruno

Objective

Seeking employment which will allow me to grow professionally, while being able

to utilize my strong organizational, educational, and exceptional people skills.

Experience

2013 – Present

Rich LTD

Carlsbad, CA

Data Base Management/Sales VP of Sales

85+ out bound calls daily.

Verify all of the customer’s information/Identify what their needs are

Set appointments for the sales Rep

Take stock orders.

Prospect and enter new leads on daily basics.

Send out catalogs and follow up with the customer.

Work on different projects given to me from the sales department.

2011 - 2013

Atlantian Group

Carlsbad, CA

Recruiting Support/Customer Service

Identify and contact candidates in the Oil and Gas Industry

Match candidates’ background with the needs of our clients

Work closely with Vice President to develop programs and train new team

members

Generate new business leads for the Business Development Team

Reporting and analysis for Sales Department

Consistently search for and help implement new lead generating programs

2010 - 2011

Triple Star Graphics

Carlsbad, CA

Customer Service/Sales

Monitor and track all customer orders from order placement to ship date

Enter all orders

Generate new business

Service existing business

Handle customer service challenges and track back orders

Reporting for Sales Department

Worked closely with the retail stores through service and relationship building

2007 - 2010

Sunterra Resorts/Diamond Resorts

Carlsbad, CA

Customer Service/Sales Support

Daily confirmation of reservations to ensure accuracy

Ensure all tours are booked for members at time of reservation

Assign Vacation Planners to new members daily

Call new members on a weekly basis to answer any questions they have about

our program, as well as our resorts

Call members prior to travel to verify their travel dates and assist them with any

other travel plans they may have

Work closely with Sales and Marketing Departments to roll out promotions to

4,000 members

Analyze sales promotions for Marketing Department

Ongoing projects as assigned by exit manager

Balance calls on a daily basis

Education

London School of Fashion

• Bachelor of Arts

CRM Programs

Salesforce Infusion Soft Activate Goldmine

Bullhorn

References

References are available on request.

Contact this candidate