Analyst Insurance
Resume:
SHANNON L. FRANKLIN
Cell: 979-***-**** **** Caldbeck Ln
Email: *********@*****.*** Fresno, TX 77545
PROFILE:
• Excellent analytical problem-solving abilities.
• Effective communicator and enthusiastic team player.
• Strong technical and business skills.
• Trusted with reconciling counting, and verifying large deposits for an international retail
conglomerate.
• Superior attention to detail, and demonstrate ability to self-start and self- motivated
• Ability to save resources by collaborating with team mates in order to reach common goal
• Flexible and trusted employee by managing high volume high dollar transaction with zero
shortage
TECHNICAL SKILLS:
• Basic knowledge of JAVA, SQL, Visual Basics.
• Basic understanding of Project Management and Strategic Management of IT
• Intermediate knowledge of data communication between integrated systems
• Knowledgeable of systems analysis and design (SSAD method) to requirements definition and
complete data analysis
• Increased knowledge of system network security via security patch installs to protect reliable,
integrity and safety of the network and data
• Data Analyst skills to which I have gained through internships
• Proficient in Microsoft Office Suite (Excel, MS Project, PowerPoint, Word, Visio), Windows OS;
Internet Explorer.
• Basic knowledge of system Epic and Velocity
• Basic knowledge of ICD9 coding
EMPLOYMENT HISTORY:
Wal-Mart, Missouri City, TX April 2009 - January 2012
Accounting Associate
• Handled previous day receipts approximately $80,000 or more of cash and checks in
order to verify revenue.
• Confirmed through reconciling reports and auditing daily receipts thus verifying the
accuracy of previous day earnings.
• Focused on specific in store accounting information for the cash office to ensure the
accuracy of bank deposits.
• Complete daily settlement sheets which provide all financial transactions carried out
through the day.
• Evaluate and analyze minor details during deposits, withdrawals, transfers, change
orders, wires, Cashier’s Checks/ Money Orders transactions made for customers.
INTERNSHIPS:
Quentin Mease MLK Clinic, Houston, TX January 2010- May 2010
Health Information Analyst Intern
• I went through medical records and scanned in patient visits, prescriptions.
• Verified that all patient information was accurate and insurance information was in
patient folder
• Looked up patient information that HIM Director required
• I coded (ICD-9) patient information with the help of the supervisor
Memorial Hermann Centralized Scanning, Houston, TX August 2010- December 2010
Data Analyst Intern
• I helped MHCS switch over to Electronic Health Record . I scanned in patient batches
in the computer, if the patient had duplicates; I sent it off to Iron Mountain. I looked
up certain patients using V-Lookup, created pivot as need by the HIM Director.
Ben Taub Hospital, Houston, TX January 2011- May 2011
Medical records insurance analyst intern
• With the assistance of an employee, I went through EHR to check to see if any
insurance fraud was being done. Also checked to make sure everything was verified in
the systems so that the hospital could get paid their maximum amount.
Denver Harbor Clinic, Houston, TX June 2011- December 2012
Immunization Coordinator Intern
• I helped Denver Harbor Clinic vaccinate over 500 patients. I had over 800 patients
that I had to get in to receive an immunization vaccine for pertussis. I created a
program in Excel were I had all the patients names, telephone numbers, address,
DOB. I narrowed it down to be only 500 actually needed the shot. I called to see if
they were interested in coming in the clinic to get vaccinated.
EDUCATION:
Prairie View A&M University, Prairie View, TX December 2013
Bachelors of Business Administration in Management Information Systems
Houston Community College, Houston, TX May 2011
Associates of Science in Health Information Technology
Certification: Data Analyst Certificate
ACTIVITIES:
Big Brother Big Sister 2011- Present
Girls Scout Troop Leader 2010-2011
Contact this candidate