Machine Operator Management

Rehan Masood

Rehan

E-Mail: ***********@*******.***

Mobile # 630-***-****

OBJECTIVE

To successfully apply my skills to fit the needs of the department while effectively prioritizing responsibilities and

achieving goals.

SUMMARY

Extensive experience in machines operated finance. Considered accurate, highly motivated, well organized and

an effective change catalyst. Possess ability to identify and implement process improvements. Ability to handle

confidential information and to multi-task under tight deadlines.

EXPERIENCE

BANCTEC INC., Addison, Illinois 4/2003 to 1/2014

Productions Supervisor

Responsible for hiring, training, coaching and motivating a team of 31 processing specialists at a regional office

operations center.

• Identify the proper client accounts were payments should be applied to and ensure all client payment

posting instructions are followed.

• Assigned accounts to be processed according to the workflow and module needs.

• Monitored production and accuracy to prevent backlog.

• Performed deposit cuts and all transmission verifications.

• Maintained statistical data and other management reports.

• Balance cash postings to bank on a daily basis.

• Enforced employee compliance with company policies and procedures.

• Communicated and updated staff on procedural changes as required

• Handled high volume of sensitive financial information.

• Reviewed and evaluated employee progress and accuracy of work.

• Knowledge of all the Payment Capturing machines i.e., BancTec E-Series, Docuscan XDS Scanner machines.

ELECTRONIC DATA SYSTEMS, LOMBARD, IL 12/2001 to 4/2003

Mail Dept. Lead

Coordinated the distribution of assignments and monitored workflow for 10 mail opening clerks coordinated the

workflow of the team. Responsibilities included using a mail sorter to sort incoming mail according to the

operation’s pod and pipe structure. Responsible for the delivery of sorted work to the operation’s floor in a timely

manner. Set up sort patterns and updates on the sorter. Reviewed manual look ups and bulk mail on a PC for

the team’s locations. Assisted the Central Control area on processing messenger items and getting them out to

the team on time. Put numbers together for daily production report.

Regulas LLC, Chicago 5/2002 to

2/2003

Machine Operator

Processed incoming customer payments on Opex 150 machines.

• Experience of running Opex 150, 50/51 machines.

• Experience of running Opex Sorter machine.

• Experience of running NCR 7780 machines.

• Processing Payments in timely manner.

Education:

Bachelor Degree in Accounting, Management

REFERENCES WILL BE PROVIDED UPON REQUEST

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