QA Analyst

Preet Kaur

QA Analyst

Phone: 289-***-**** Email: ********@*****.***

SUMMARY:

. 4+ years of progressive experience as a Software Quality Assurance

Analyst, testing and analyzing web based applications in the domains of

Banking, Insurance and Telecom.

. Proficient in Smoke, Sanity, Functional, GUI, Ad hoc, Regression,

System, Cross Browser Compatibility, Usability, Security.

. Extensive knowledge of Software Testing Methodologies, standards and

procedures such as creating Test cases, and Defects tracking.

. Good Understanding Of Software Development and Life Cycle(SDLC) and

Software Testing Life cycle(STLC)

. Strong Knowledge of SQL queries and databases like MS SQL Server and MS-

Access.

. Experience in Quality Center (QC) for test management and defects

tracking purpose .

. Knowledge of Load runner.

. Knowledge of QTP tool

. Comprehensive understanding of Quality Center Defect Module, which

supports the entire defect lifecycle from initial problem detection

through prioritizing defects, fixing the defect and verifying the fix.

. A Team player with excellent interpersonal, communication and

presentation skills.

. Able to work in multiple projects with competing priorities and tight

deadlines in addition to being a Quick learner of new tools and

technology.

. Knowledge Of Site Administrator

. Able to perform Customization in QC

TECHNICAL SKILLS:

Testing Tools Quality Center and QTP

Defect Management Tools Quality Center, MS-Excel

Operating Systems (OS) MS-DOS, Windows,Unix, Linux

Database MSSQL Server, MS Access, Oracle

Scripting Languages SQL, VB Script

Programming Languages C, C++, Embedded

Other Technologies HTML, CSS3,XML

Browsers Internet Explorer, Mozilla, Firefox, Google Chrome,

Safari

Project Management Tools MS Visio and MS Project

WORK EXPERIENCE:

Client: Alterna Savings, Toronto, ON

Oct 2013 - Current

Role: QA Analyst

Project: Auto Loan Application

Alterna Savings is a financial institution offering savings, loans and

Investment services. The Auto Loan application was developed on .Net

platform for customers to perform variety of activities on day to day

banking.

Responsibilities:

. Performed business function tests at various stages of SDLC like build

verification, System Testing Functional Testing,User acceptance, and

Regression testing which includes Black box testing, GUI testing,

Positive testing, and Negative testing.

. Logged the bugs using Quality Center and forwarded them to the

development team.

. Generated defects Report, tracked the status of each defects (Open,

fixed, and New), Added new Defects, updated the Defects and analyzed the

defects.

. Prepared test cases for Functional testing, and GUI testing using Quality

Centre.

. Reviewed Test plans to ensure that test cases are appropriately

translated into required form.

. Developed positive and negative test cases for functional part of

application and performed Manual Testing.

. Performed gap analysis on the received documents to ensure that there are

no gaps.

. Performed Regression testing and Compatibility testing between various

versions.

. Performed Cross Browser Testing using IE and Netscape

. Performed Customization in QC

. Prepared Domains and Projects.

. Actively participated in daily and weekly test progress meetings.

. Imported Test Cases from MS Excel to Quality Center.

. Manually performed Back End testing by writing SQL queries.

Environment: HP Quality center, .Net, MS SQL Server, HTML, and Windows NT.

Client: All State Insurance Company of Canada Feb

2013 - Sep 2013

Role: Software Tester

Project: Online policy administration system

Online policy administration system (Web Application) is used by all

Underwriters, Customer Service Representatives and Brokers. This

application enhances multiple products that are being added to system where

Underwriters and Brokers are able to process customer application like Home

and Life insurance.

Responsibilities:

. Worked on Web Services, Web (http/html) protocols.

. Responsible for Gathering Business Requirements, Functional Requirements

. Performed Smoke Testing, Functional Testing, Compatibility, Regression

Testing.

. Review existing script Package(if in existence) and re-work as required

. Created Test Strategy and Plan

. Performed Manual Testing .

. Involved in Logging and Tracking the defects as well as Reporting using

HP QC.

. Regularly followed up with the development team to discuss the defects

identified during Testing

. Performed Black box, Validation testing to check that all functional

requirements satisfied.

. Developed and executed SQL Queries to perform backend database testing

. Interacted with developers and QA Manager to identify and resolve

technical issues by participating in walkthroughs and Minutes of meetings

periodically.

. Performed Backend testing by using SQL queries to verify the integrity of

the database

Environment: Windows XP, HP Quality Center, .Net, Oracle, SQL, MS Office,

MS Access, MS Visio, MS Project.

Client: Punjab National Bank, India Jul 2011 - Aug

2012

Project: Online Banking Application

Role: QA Analyst

Online Banking Application provides access to information relating to

Online Services provided by Punjab National Bank to View daily customer

transactions, Current and Previous customer statements, Transfer funds from

Chequing and Savings accounts, Order Cheques, Bill payments, Current Rates

for Term Deposit.

Responsibilities:

. Performed business function tests at various stages of SDLC like build

verification, System Testing Functional Testing,User acceptance, and

Regression testing which includes Black box testing, GUI testing,

Positive testing, and Negative testing.

. Performed gap analysis on the received documents to ensure that there are

no gaps.

. Requested for project overview and application overview from business

perspective for better understanding.

. Documented detailed test cases by incorporating both positive and

negative condition in test plan tab of Quality Center.

. Mapped both test scenarios and test cases to requirements in Quality

Center using requirement coverage functionality.

. Identified test cases for Sanity testing based on the business priority.

. Executed test cases from Quality Center to perform functionality,

regression, system integration, End to End, GUI, Cross Browser, URL

navigation, Content and Database testing.

. Performed Regression upon receiving new builds and updated the test cases

according to the new build.

. Performed Backend testing by using SQL queries to verify the integrity of

the database, prioritizing the bugs and keeping track of them through

defect tracking database.

Environment: HP Quality center, Visual Basic, MS SQL Server, HTML, Java, MS

Office and Windows NT.

Client: Talent Mappers Consulting, India Jul 2010-

Jun 2011

Project: Recruitment Management System

Role: QA Tester / QA Analyst

Talent Recruit is an end-to-end software solution to make the recruitment

process methodical and process-oriented for the recruitment consulting

firms thereby increasing the consultant's efficiency and ensuring long term

success. Talent Recruit has a broad range of features, innovative

technology and easy-to-use functions provide a rich user experience that

supports recruiters working processes.

Responsibilities:

. Responsible for Gathering Business Requirements, Functional

Requirements

. Review existing script package (if in existence) and re-work as

required.

. Created Test Strategy and Test Plan

. Performed both Manual and Automation Testing(Record and Play Back).

. Regularly followed up with the development team to discuss the defects

identified during Testing.

. Enhanced the application while performing Automation Testing

. Completing testing and documentation as per assigned schedule.

Submitting weekly status reports to QA Manager.

. Attended reviews, meetings every week.

. Performed Black box, Validation testing to check that all functional

requirements satisfied.

. Participated in Team meetings on a regular basis to improve the

quality

. Developed and executed SQL Queries to perform backend database testing

Tools &Environment : Oracle7.3, HTML, Java script, MS Access 2000,

Win98 /Windows NT 4.0, Test Director 6.

Client: Tata Indicom, India Oct 2009 -

Jun 2010

Project: Billing Software

Role: QA Analyst

The billing software was a crucial part of the whole business. It was a

Java platform application which was being developed for customers to

monitor their usage online after every call.

Responsibilities

.

. Coordinated with external clients for updates and project status

reviews.

. Created test plans and test strategies.

. Analyzing the Business Requirements and Functional Requirements

. Provided Status Reports and Defect Reports in a Graphical

Representation

. Completing testing and documentation as per assigned schedule. Submitting

weekly status reports to QA Manager.

. Attended reviews, meetings every week.

. Responsible for Test Planning, Execution and Analysis of Project

. Implemented Defect Management and worked with all the four modules of

Test Director

. Used Test Director for requirements management, planning, scheduling,

running tests, issue management and project status analysis.

. Used Test Director for requirements management, planning, scheduling,

running tests, issue management and project status analysis.

Environment: HTML, XML, ASP.NET, Oracle, UNIX, Windows NT.

Education:

. Masters of Technology (Information Technology), Karnataka State Open

University, India

. Master of Computer Science (M.sc), Kurukshetra University, India

. Bachelor of Commerce (Computer Application), Kurukshetra University,

India

References available upon request

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