Customer Service High School

ALMA

ALMA PEREZ

San Antonio, *****, Texas, US

Mobile Phone: 210-***-****

Secondary Phone: 210-***-****

E-mail: ****************@*****.***

OBJECTIVE

To Obtain a Position Within a Growing Organization,Utilizing My Customer Service Experience.

WORK EXPERIENCE

Customer Service Rep

October 2006 - November 2010

CAREMARK RX

Healthcare Services

Customer Service Rep Assisted Customers

Assisting Customers Who Are Calling In Regards To Their Perscription Coverage And Refilling rx Thru the Mail And Rx Order Status And Copay Info Assisting Pharmacies With Claims At Pharmacies In Bound calls Taking payments over the phone.

Typing,Windows And Internet Explorer,

BILINGUAL CUSTOMER SERVICE

November 2002 - December 2006

TRAVOLOCITY.COM

Travel, Transportation and Tourism

Customer Service Rep Billingual

Inbound Customer Service Rep Assisting With Website Guidence And Making Flight Reservations And Hotel And Car Reservations Also Making Changes To Members reservations. Billingual

Typing,Windows Saber,

BILLINGUAL CUSTOMER SERVICE

March 1998 - September 2002

ON POINT

Travel, Transportation and Tourism

Billingual Customer Servive Rep

Provided Customer Service With AMERICAL AIRLINES Travel Booking Reservations For International Flights Assisting With Changes To Flights And Also Assisted With Lost Baggage Claims Billingual

Spanish Speaker,Typing Windows Saber,

EDUCATION

High School or equivalent, HIGH SCHOOL DIPLOMA,

June 1989 - May 1993

SOUTH SAN HIGH SCHOOL

SKILLS

Microsoft Windows INTERMIDIATE Intermediate

TYPING INTERMIDIATE Intermediate

SPANISH SPEAKING INTERMIDIATE Expert

SABER INTERMIDIATE Expert

LANGUAGES

Spanish Intermediate

Contact this candidate