Customer Service Sales Representative
Resume:
Joey Plaisance
Destrehan, Louisiana 70047
225-***-****, ***************@***.***
EXPERIENCE
Liquid Transport Saint Rose, Louisiana
Logistics Coordinator November 2012 - present
Manages, dispatches, and coordinates up to 70 drivers and over 200 trailers in a high-stress environment
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Mitigates real-time problems such as driver error, on-site delay, customer requests, scheduling conflicts,
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and mechanical failure
Checks driver logs for accuracy and compliance with DOT regulations
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Explains procedures to and reviews work of new drivers to assure accuracy
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Interacts with other terminals and customers regarding problem solving
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Proactively identifies and addresses problems in business processes
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Successfully completes responsibilities with limited supervision
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Team player- builds strong relationships with coworkers
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Works long hours as required to meet business needs
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Miller Transporters Baton Rouge, Louisiana
Logistics Coordinator September 2007 - October 2012
Managed, dispatched, and coordinated up to 55 drivers and 150 trailers
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Mitigated driver error, on-site delay, and scheduling conflicts
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Ensured compliance with DOT regulations
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Explained procedures to and review work of new drivers
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Interact with other terminals and customers regarding problem solving
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Built a reputation for providing excellent customer service
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Proactively identified and addressed problems in business processes
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Louisiana Aircraft Inc. Baton Rouge, Louisiana
Line Service Technician February 2004 - September 2007
Responsible for the refueling of commercial airline jets and personal aircraft
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Assisted customers on site with fuel orders and luggage transport
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Performed light maintenance and towing aircraft
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Earned recognition from managers for strong performance
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Successfully completed responsibilities with limited supervision
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Trained and mentored new employees
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Lake Charles Toyota Lake Charles, Louisiana
Sales Representative September 2002 - September 2003
Obtained information from customers regarding their needs
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Located and presented vehicles best suited for the customer
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Provided a reason to buy and successfully completed sale
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Explained financing options to customers
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EDUCATION
Southeastern Louisiana University Hammond, Louisiana
B.A. in Business Management January 2006 - August 2007
Recognized for strong academic performance on Dean’s List
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Baton Rouge Community College Baton Rouge, Louisiana
Business Core Classes January 2005 - December 2005
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