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Manager Customer Service

Location:
Brick, NJ
Salary:
150.00
Posted:
May 14, 2014

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Resume:

To Owner/Proprietor:

I am very much interested Resident Manager position that you might have presently open or anticipate in the future, as I have 14 years experience as an Assistant Motel Manager and Customer Service.

I have 11 years experience as an Assistant Resident Manager with the former Seattle Motor Inn in Seattle, and almost 10 months as a Motel Night Manager at a Motel in Beaverton, Oregon.

In addition to my responsibilities as an Assistant Manager I also implemented a successful marketing campaign through both online and in the community to various organizations like Churches, Chambers of Commerce, etc. While working at "The Seattle Motor Inn" I worked various shifts and very much aware that I can be awaken at any time of the night to check a guest(s) in and/or handle a emergency situation so I definitely have no problem with that too. Also even though "The Seattle Motor Inn" was fully staffed there were times when I did housekeeping, and Laundry. And Finally I can also perform minor maintenance/repairs.

In addition to my experiences, I like to be involved in my immediate community to coach youths in Football, Ice Hockey, and Lacrosse; as well as volunteer with my Church to outreach to the homeless population. I feel being active in my immediate community is good/positive public relations for any business that I am working for.

I’d be happy to do an initial phone interview to discuss your position opening, and hear more about my experience. I can also be reached at my email as I check my email frequently throughout the day. My email address is: acd4mv@r.postjobfree.com

Respectfully,

Marcus A. Stenson

MARCUS A. STENSON

Hammonton, NJ. 08037

Cell: 206-***-****

Email: acd4mv@r.postjobfree.com

OBJECTIVE:

Obtain a position in Motel/Hotel Management, or Property Management

SKILLS:

TSD-2000 training at TSD headquarters in Massachusetts, Microsoft office applications (Excel, PowerPoint, Word, and Publisher), Peachtree Accounting, clerical duties, and Internet researching, legal research software: Lexis-Nexis and Westlaw, RoomMaster 2000, State of Washington Food & Beverage Handlers license

EMPLOYMENT HISTORY:

Night Auditor/Night Manager Peppertree Inn Beaverton, OR September 2010 to December 2012

Camp Counselor Camp Upward Bound Stayton, OR Jul y 2009 to August 2009

Resident Staff Share House Vancouver, WA Jan 2008 to June 2009

Assistant Resident Manager Seattle Motor Inn Seattle, WA May 1998 to January 2008

Legal Support Staff Law office of Clinton L. Johnson Chester, PA Aug 1995 to May 1998

Operations Manager then was promoted to Franchise Trainer/Recruiter Airways Rent-A-Car Lester, PA Aug 1987 to August 1995

EDUCATION:

University of Minnesota Minneapolis MN 1987 Bachelor of Science in Industrial Relations Management, and a minor in Property Management.

PERSONAL ATTRIBUTES:

Provides excellent customer service at all times, Works well under pressure, Proven ability to learn new concepts quickly, Demonstrated ability to be dependable and have a positive attitude, Proven to be very organized and efficient, Utilizes effective communication skills including active listening, Works with a wide variety of individual and groups, Follows written and oral directions with minimal assistance, Always works with speed without sacrificing accuracy, Implements set or routine detailed procedures, Makes efficient decision based on facts figures and personal experience, Maintains enthusiasm and interest throughout the work day, Takes pride in turning out work that meets the highest standards, Able to Multi-tasks while paying close attention to detail

AFFILIATIONS/MEMBERSHIPS:

* American Society of Training and Development

* Volunteer on the Homeless Outreach Team for "New Beginnings Pentecostal Temple"

HIGH SCHOOL & COLLEGIATE ACTIVITIES:

* High School: Football, Ice Hockey, Lacrosse, FBLA (Future Business Leaders of America, and Sports Medicine Club)

* College: Ice Hockey, and Catholic Alliance Society

HOBBIES/FAVORITE PASTIMES:

Overseas& Domestic Travel, Egyptian art/collectables, Vincent Van Gogh Paintings, Thrift store shopping, The Beach, occasional working out/fitness, Sports, Coaching youths in sports, Community outreach work with a Church, Horseback-riding, Starbucks coffee, The Dallas Cowboys, Writing Sermons, Music listening, Documentary movies, and Board games



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