Manager Software
Resume:
Thomas E. Harris
**********@*****.***
Software Delivery Manager
Agile Software Development Manager and Scrum Master poised for leadership
role in Software Development Life Cycle (SDLC) process. Bring extensive
professional experience in real-time application and system software
development. Over 3 years' experience in Agile software development as a
Certified Scrum Master (CSM) transforming large software development
organization from Waterfall to Agile. Over 13 years' experience in all
phases of the SDLC as a technical leader and project manager. Strong people
management skills with a wide range of personnel and resource management
experience including JV, Off-shore, 3rd party development, and regular full-
time employees. Broad background in development processes including Object-
Oriented, Waterfall, Agile Scrum, Lean Six Sigma Green Belt and PMP
training. Recognized leader in development of quality tools and job aides
for tracking and measuring feature development. Held U.S. Department of
Defense top secret clearances.
Areas of Expertise
Software
. Agile, Scrum, Waterfall, Design using Unified Modeling Language (UML),
Schlaer/Mellor OO Analysis and Recursive Design, Yourdon Structured
Design of Real-Time Systems,
. Application Development, System Development, Java, C, C++, PROTEL,
Ada, Object Oriented
Technologies
. Telecommunications - CDMA, 4G/LTE, IMS, GSM, GPRS/UMTS, and Packet
o Networking/Signaling - SIP, ANSI-41, SS7, TCP/IP, M3UA, S102,
Wireless Services
o Call Processing - 1x CSFB, Paging, H.248, TRFO2, Vertical
features
. Defense - Real-Time Mission Critical Applications, Graphics, Hardware
Diagnostics
Tools
. IBM Rational Team Concert (RTC), Eclipse, MS Project, MS Office
Productivity Suite
Professional Experience
Ericsson - Plano, Texas
1/2010 - 11/2013
Software Development Manager & Scrum Master, BNET DUCI CDMA Core Design
Manager and Agile Scrum Master for multiple teams consisting of as many as
14 software engineers and three scrum teams simultaneously. Collaborate
with Product Owners to build the product backlog. Participate in periodic
product backlog grooming sessions. Lead the sprint planning and sprint
execution, chair demos and retrospectives. Responsible for developing Agile
solutions to leverage the CDMA customer's large install base to maintain
reliable voice service while enabling the capacity gains of the next
generation mobile network (4G/LTE). Software Development Manager for team
of 12 senior engineers (RFT) plus contract employees providing Agile
coaching, personal development, career counseling, and performance
evaluation and feedback.
. Scrum Master for the teams that developed a solution for 1x Circuit
Switched FallBack (CSFB) to enable Single Radio 1xRTT/LTE mobile
terminals to attach to the LTE Packet network and continue to be able
to receive 1xRTT CDMA Services & Events. Successfully delivered the
CSFB functionality on schedule.
. Domain Manager for the Call Processing Packet software.
. Management sponsor for an Android Mobile App Users Group to train the
team for new product developments.
. Scrum Master for team of seven software engineers that developed iMGCF
functionality on a SIP enabled call agent, enabling interworking with
the LTE network. First official product delivery for this organization
using Agile, successfully delivered on schedule to Verizon.
. Scrum Master for team that developed an IMS SIP Application Server,
enabling IMS services to LTE/IMS subscribers while roaming in the CDMA
network. Held internal demos for the Vice President and the corporate
TechDay.
. Scrum Master that produced an LTE/IMS S-CSCF co-located on the CDMA
SIP enabled call agent.
. Taught an Introduction to Agile and Scrum course to the Product Line
Maintenance team as part of the organization's Agile roll out.
THOMAS E HARRIS
**********@*****.***
PAGE TWO
Nortel (Acquired by Ericsson) - Richardson, Texas 4/1995
- 12/2009
Software Manager, CDMA Call Agent Software Development
. Led software development team producing and delivering high quality
software for the evolution of the CDMA technology including both the
Ericsson/Nortel packet and circuit switching platforms. Key
accountabilities included; requirements identification and management
project planning, resource planning and allocation, technical
ownership, software domain ownership, team performance evaluations and
peer reviews, process compliance, risk management, enforcement of
quality standards/goals in a dynamic and challenging environment and
executive reporting.
. Provided technical leadership in software development and
methodologies. Managed and developed a distributed team across
multiple sites and status (off-shore, contract, joint venture, and
regular full-time employees). Recognized leader in development of
quality tools and job aides for tracking and measuring feature
development.
. Successfully delivered "Carrier Grade" software projects such as
cellular signaling system capacity enhancements for call processing
(Interoperability Specification 3GPP2 standards based protocol for
CDMA mobile systems), paging enhancements (border cell, zone, and band
class), and packetization of the voice bearer path (Transcoder Free
Operation Phase 2 --TRFO2)
Software Manager, Mobility Signaling and Message Distribution
. Managed a design team to develop base signaling and message
distribution software for a carrier-class GSM/UMTS Home Location
Register (HLR) on an open system platform using Java and C++.
Responsibilities included: analyzing customer requirements, scoping
design and resource allocation decisions and negotiating the delivered
functionality.
. Created and maintained project plans with result of all features
completed on time with high quality.
. As the Message Distributor Architect, provided architectural
proposals, directed the creation of the e-base1.0 Signaling high level
design, plan and supervised card capacity testing and verification
effort, interfaced with the Universal Signaling Platform team to
ensure that requirements are met, and interfaced with the signaling
application team in Maidenhead, UK to ensure interoperability between
programs.
. Key leader of the GPRS/UMTS Synergy Process Forum. Authored the
Customer Report (CR) defect reporting procedure, ClearQuality work
instructions and design processes for use by the participating
development teams, which resulted in Director Recognition.
Sr. Software Engineer, DMS-MTX Mobile Switching Software
. Project Lead to design and develop the ANSI-41 connectivity to a
scalable IP-centric Java based HLR.
. Designed networking solutions to improve cellular mobility and
provided new features to mobile subscribers.
Additional Relevant Experience
Texas Instruments, Defense Group (Acquired by Raytheon) - Dallas, Texas
1/1987 - 4/1995
Sr. Software Engineer, F16 Fighting Falcon Avionics Display Set
. Participated in all phases of the product development of the Avionics
Display Set program which drives the symbology for the Head-Up Display
(HUD) and the Helmet Mounted Display (HMD) of the F-16 Fighting
Falcon.
Software Engineer, Advanced Programs
. Designed, coded, and tested diagnostic software and created test
scenarios and a fault isolation knowledgebase for a TI proprietary
parallel processing hardware system using Single Instruction Multiple
Data Stream (SIMD) architecture.
Education/Credentials
Bachelor of Science - Computer Science, Minor Mathematics, University of
Wisconsin - La Crosse
Certified Scrum Master (CSM), Certificate # 130853, Member # 124247, Scrum
Alliance Organization
Agile Certified Professional (PMI-ACP) - in progress
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