Assistant Director of Admissions

Dominique Boyd

**** ***** ** ********* ***., OH, 44112; Cell 216-***-****; ********@*****.***

Professional Summary:

Admission/Counseling/Traning/Staffing and Development /Project Management /Sales Planning /Operational

Management /Development

EDUCATION:

Walden University, Minneapolis, MN

Perusing: Masters Degree (Psychology)

Cleveland State University, Cleveland, OH

Graduation: May 2010

Received Bachelors of Art in Psychology

PROFILE:

• Learned effective ways to recruit qualified candidates/students

• Value the importance of developmental management and effective promotional skills

• Understand issues involving discrimination, moral and ethical dilemmas and effective ways to run a business

• Demonstrated effective communication skills while having worked in a business environment

• Commendable client retention and engagement

PROFESSIONAL EXPERIENCE:

South University Cleveland, OH

Assistant Director of Admissions Jan, 2012 -present

• Pursues qualified candidates for enrollment by participating in appropriate recruitment and enrollment activities

including: open houses, regional presentations, training sessions, orientation programs, career days, etc.

• Schedules and conducts interviews on potential students for admission to college

• Achieves and exceed enrollment and start rate goals

• Lead a team of eight admissions representatives on day to day goals

• Use school data base and create own data base (PDR’S) to attain students

• Collects and process applications and supporting materials for admission including transcripts.

• Train new admission team members

• Run admissions reports to monitor production

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PNC Bank Cleveland, OH

Teller Supervisor Aug 2010- June2011

• Responsible for keeping branch in compliance and prepared for audits

• Bound to making sure staff is maintaining a goal-oriented environment

• Under guidance of branch manager: hire, fire, review, and counsel staff

• Monitors branch service levels & coaches to achieve appropriate levels

• Supervise training and provide training schedules

US Bank Hudson, OH

Co-Manager July2009-Aug2010

• Partnered with Branch manager to attain branch sales goals

• Maintain and insure branch is up to date and compliant with Audit

• Making sure branch is fully staffed on a daily basis

• Open account, refer mortgages and compose applications for loans

• Train and developed staff

Target Cleveland, OH

Staffing and Development Human Resources Team Leader Junne2007-Dec2009

• Interview potential team members

• Develop Training Programs and Learning plans Schedules for employees

• Keep all team members in compliance with training

• Prepare new hire paperwork and perform day-to-day orientation

• Maintain and ensure efficient amount of valuable team members in store at all times

• Monitor and deliver new team member training and coaching

• Ability to maintain strict confidentiality

Guest Service Team Leader

• Manages and leads cashiers

• Ensures each guest receives outstanding customer service

• Resolve any guest or team member issues

• Give and prepare reviews on performance

• Demonstrated effective communication skills while working in a fast-pace competitive environment

Other Activities

• Fluent in American Sign Language

• Pharmacy Technician (Tech Program taken at Cleveland Heights High School 2003-2004)

• Volunteer For Target’s Children’s activates: Cat and the Hat (2007-2009)

• Breast Cancer Walk-a-Thon (2008)

• Basket Ball (High school level) (2000-2004)

• Basket Ball (college level) (2004-2007)

SKILLS:

• Associates Degree’s in science & Art

• Microsoft Office Suit (Word, Excel, PowerPoint)

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