Customer Service Sales Representative

Parasettia C. Singleton

**** ******** *****

Gastonia, NC 28052

PH: 704-***-****

Email: ********@*****.***

OBJECTIVE

To obtain a career in sales, customer service, or healthcare environment

WORK HISTORY

ASSISTANT DIRECTOR OF ADMISSIONS- THE ART INSTITUTE OF CHARLOTTE, 2009- 2013

*Manage inquiries to achieve prompt contact and performance activity weekly goals *Secure new

inquiries by directly asking phone and in-person contacts about referrals of others to contact *Schedule

and conduct interviews *Pursue qualified candidates for enrollment *Achieve enrollment and start rate

goals and conduct all activities in accordance with the highest ethical standards

RECRUITMENT TRANSIENT SALES REPRESENTATIVE, CHARLOTTE OBSERVER, 2000-2008

*Achieve Individual Sales and Product Goals *Devise and implement sales strategies for achieving goals

*Develop strategies to full customer contract spending levels *Utilize a consultative method to provide

solutions to fill customer open positions *Provide excellent customer service and research credit issues

TRANSIENT SALES REPRESENTATIVE, THE STATE NEWSPAPER, 1994-2000

*Handle incoming calls from customers *Upsell various products for the newspaper *Achieve monthly

revenue goals *Grow incremental revenue and lineage in various categories .

EMPLOYMENT COORDINATOR, NORRELL SERVICES, 1993-1994

*Coordinated Payroll for employees *Handled workman’s compensation claims *Assigned employees to

various temporary jobs *Evaluated employees through Norrell’s interview process *Administered typing

test and equivalence test for employee before being placed on a job.

EDUCATION

Physical Therapy Assistant Program, Greenville Technical College

MBA-Health Care Management, University of Phoenix, July 2008

BA- English/Journalism, University of South Carolina, December 1992

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