Engineer Project Manager

Birut N. Patel Cell

Phone: 732-***-****

Somerset, NJ 08873

E-mail: **********@*****.***

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IT Infrastructure Specialist: Network/System Engineering and Emerging

Technologies

Network/System Administrator . Technical Support . Operations . Management

. Technical Trainer

Energetic, resourceful, results oriented senior level Infrastructure

Specialist with an exemplary 16+ years of experience in design,

implementation and supporting secure LAN/WAN/ wireless networks with broad

spectrum of network equipment's and security/connectivity solutions that

substantially improve operating stability, efficiency and profitability.

. Expertise in installation, configuration, administration and supporting

secure Solaris and Windows networks with variety of hardware, software

and applications. Experience in Linux, Novell and HP UX.

. Effective at assessing business needs and recommending appropriate

technology solutions.

. Capacity to understand problem intuitively; strategize a course of

actions, automate daily tasks and create robust systems that aid

productivity.

. Acknowledged throughout employment as an able troubleshooter, a

cooperative team player, and take charge leader, recognized for ability

to step into any situation and get results.

. Equally effective organizational leadership, team building and project

management experience and problem solving analysis to improve processes,

systems and methodologies currently in place to exceed business goals.

. Quick to pick up new concepts and who thrives on challenges, open to

change and working with new technology.

VALUE OFFERED

Network/System design, Process Reengineering and Vendor Selection and

implementation, Restructuring Contract Negotiation

administration

LAN/WAN and Wireless Project Management Procurement

Backups & Disaster Capacity Planning Inventory Control

Recovery

System Installation, Storage/Data Management IT Service/Support

Hardware Configuration, Helpdesk, Application and Procedural Documentation

Troubleshooting and Customer Support Technical Training

Security

TECHNICAL KNOWLEDGE

Server/OS: Solaris 7/8/9/10, RedHat Linux 5/6, HPUX 11, Windows

NT/2000/2003, Cisco IOS 11/12, Novell 2/3/4/5/6

Virtualization: VMware, KVM, Hyper-V, Solaris Zones & LDOM

Networking: TCP/IP, IPX/SPX, FTP, IPSec, SMTP, HTTP, HTTPS, POP3/IMAP4,

DHCP, DNS, WINS, VPN, RAS, Termianl Services, SSL, Certificate

Services, RIP, IGRP, EIGRP, OSPF, iSCSI, FCIP

N/W Hardware: SunFire 25K/15K, V440, T2000, M5000, 6500, 6900, 4800, Sun

Enterprise 250, 280R,420R, E450, HP Proliant

Servers/Workstations, Dell PowerEdge Servers, IBM Bladecenter &

xSeries/NetInfinity, Dell Power Connect Switches, 3Com

switches/hubs, Cisco router/catalyst switches, Terminal servers,

Avocent KVM over IP switch, Cisco PIX, Sonicwall Pro230, TZ170

Firewall, Checkpoint FW-1, Panasonic KX-TDA200 PBX Hybrid

Digital IP Phone System, Multitech MVP810 Analog VoIP Gateways,

T1, T1-PRI, PSTN, Fiber/Cat3,5e cabling, racks, Polycom Video

Conferencing, Wireless Access Routers, Printers

Storage/Backup: Sun A1000, D130, D1000, D3000, StorEdge 3510FC Arrays with

JBOD, Multipacks, EMC DMX800/8530, StorageTek SL500 Tape

Library, Quantum iScaler 2000, DDS 12/24, DLT7000 35/70GB

Flexipack

Server Apps: Veritas Storage Foundation Suits 5/6, Veritas Volume

Manager 3/4/5, Veritas Netbackup Services 5/6.5, Veritas Cluster

Services 5, Sun Management Center 3.5/4, WebSphere 5/6/7,

Apache, Sendmail, Exchange 5.5/2000/2003, MS SQL 7.0/2000

Server, BIND 8.x DNS, IIS 5.0/6.0, Active Directory, ISA Server

2002/2004, SMS 2003, Fax Server, NDS, Sharepoint Services, MS

VSS

Desktop Apps: MS Office 2K/2003/2007, VNC, RDS,PC AnyWhere, Teamview, MS

Project 2003, Visio 2003, Norton Antivirus, McAfee Virus Scan,

Symantec Client Security, Ghost 6.5/8, GFI Mail Essentials,

Solar Winds

PROFESSIONAL EXPERIENCE

Consultant - IT Infrastructure & Network Services

Present

Clients: Arbill Industries, Sharp Consulting & Services, ArcTech

. Design, Migration, Implementation and maintenance of UNIX/Windows

network infrastructure including backups.

. Installed, configured and upgrade of Dell Powerconnect 6200 & 5200

series core switches.

. Assist in strategic, capacity and performance planning of server,

backup and network resources.

. Research new technology and evaluate their viability in environment.

. Reviewing job description, understanding technology & roles,

ascertaining the competence of candidates against a technical job

description and scheduling interviews.

NEWYORK CITY HOUSING AUTHORITY (NYCHA), New York, NY

2005- July, 2010

Computer Specialist - Level III (UNIX Systems)

Senior-level role, recruited to full-time position in IT Infrastructure

Dept. based on leadership and technical expertise. Tasked to manage

multiple upgrade and restructuring projects, and provide technical support

to UNIX data center hosting 100+ Sun mid-range to enterprise servers,

Sun/EMC Storage/data management, backups and effectively support Oracle

Apps/Database team across production, development and test environment with

proven ability to meet constantly changing needs while maintaining secure

and reliable computing environment.

Project Highlights and Key Contributions

. Streamlined operations and optimized UNIX Infrastructure through

upgrade, consolidation and standardization.

. Prepared detail prerequisites plan and executed very complex upgrade

project of SunFire 15K system to SunFire 25K that included hardware,

firmware and software upgrade that saved million and improved system

performance tenfold.

. Conducted disaster recovery test once a year introducing redundancies

to ensure business continuity and operation in face of emergency.

Served as key role in UNIX team for the execution of DR plans 24x7.

. Maintained backup infrastructure by effectively scheduling and

restoring backup. Worked together with SAN and network team to install

and configure Quantum Scalar i2000 tape library for production data

backups. Planned and consolidated two UNIX backup environment merging

catalogs to make a unified UNIX Backup environment of 1 master and 4

media servers.

. Enhanced data storage capacity, reliability and speed of backup with

upgrade of EMC Symmetric 8530 to DMX800 SAN, installed JBOD with

StorEdge 3510C Array and managed data with Veritas Volume Manager.

. Utilized InfiniBand and IP Storage protocols (iSCSI & FCIP) for

scalable bandwidth, fault tolerance & partitioning.

. Spearheaded new DST start/stop dates that were set in the Energy

Policy Act 2005 by OS patching, firmware upgrades, and JDK/JRE

instance upgrade for Oracle systems.

. Implemented Sun Mgmt. Center server/ agents/console software with

third party alert add-ons to monitor systems identifying problems

prior to development allowing resources and hardware preventive action

to eliminate down time.

. Involved in the planning and physical move of mission critical Siebel

App/Database/Web servers from DOITT.

. Configured, tuned, administered and maintained WebSphere 5/6

infrastructure, Apache, Tomcat, and Sendmail.

. Carried out physical installation (rack, stack and cabling) of Sun

enterprise servers and ensured network connectivity.

. Documented and tracked calls using Remedy and solved trouble tickets

daily.

. Maintained documentation for installation, configuration/upgrade

details and support calls for future reference.

SYSTEMS TASK GROUP INTERNATIONAL LTD., New York, NY

2004-2005

Provider of product-based solutions and services to property, casualty

insurance and financial industry

Network Engineer (Sun Solaris, Linux, HP-UX & Windows Platform)

Confronted upon commencement with IT Infrastructure experiencing

substantial problems from outdated equipment's and inadequate security

prompted numerous clients and end-users complaints. Instrumental role

reported directly to Director, charged with overseeing the technical

support of production servers, network engineering, project management,

corporate users, clients and coordinate with offshore system admin team.

Mastered the infrastructure quickly; achieving daily recognition for high

levels of service delivery.

Project Highlights and Technical Expertise

. Managed project and key technical advisory role during office and

system move. Designed entire site relative to IT and communication.

Implemented plan, relocated systems and services that achieved full

operability over single weekend.

. Delivered datacenter site baseline project by upgrade and hardening of

various UNIX servers to Solaris 10. Updated systems to a standard

patch level reducing complexity and increased vendor supportability of

the environment.

. Managed & administered multiple Windows/Solaris/RedHat Linux/HPUX

computer network and maintained desktops, laptops, backups, cabling,

power requirements, racks, switches, routers, firewalls, T1's, PBX &

VoIP infrastructure.

. Designed facility wide Cisco/Linksys wireless network, installed &

configure Access point/Controller and security ensuring connectivity

using RF survey.

. Functioned as the contact to assist end-users with their system

related needs in order to ensure the confidentiality and reliability

of the company's electronic information and communication.

. Developed network infrastructure diagrams using MS Visio Pro 2003 and

maintained setup documentation.

Management, Cost Cutting and other Improvement Initiatives

. Researched and negotiated with resale vendors. Requisition the

purchase of hardware, software, peripherals.

. Consolidated communication services negotiating volume discounts

eventually reducing recurring infrastructure expenses by 50%.

. Initiated RFP; identified alternative vendor for contracted network

services that saved as much as $35K per year.

. Monitored data and maintained company-wide user activity reports to

track equipment ensuring integrity and the use of licensed software's.

COMPCITI BUSINESS SOLUTIONS, INC., New York, NY

2003-2004

Value Added Reseller and System Integrators

Network/System Engineer (Windows & Novell Platform)

Hired to provide infrastructure, system and network support to small and

mid-sized businesses throughout NY City and NJ.

. Administered operations of Windows 2000 Advanced Server network

infrastructure with ADS, intra-site and inter-site DNS, TCP/IP, DHCP,

WINS, deployed Win 2000 Pro/XP clients, print servers, Exchange 2000

server/clients, Veritas Backup Exec 8.x-9.x and remote agents,

Terminal Services, and PCAnywhere for remote management.

. Installed Blackberry Enterprise Server 3.6 for Exchange 2000,

configured and managed wireless clients.

. Created base Windows 2000/XP Pro images for the rollout of new

machines using Ghost 6.5 Enterprise.

. Installed and administered Symantec Antivirus CE Server with managed

clients, firewall, VPN, switches and routers.

. Managed operations and administration of Novell 5.x with NDS network

and Novell clients for Win 2000/XP/98.

. Maintained documentation for networked system, policies and procedures

for the ongoing operation.

POLYMAG INC., New York, NY

2000-2003

Network Engineer (UNIX & Windows Platform)

. Provided technical support services for servers

(Win2K/2003/Solaris/Linux), clients (WinNT/2000/XP), ADS and Exchange

2000 server/clients including backup and restoration of data.

. Inter-network connectivity via Cisco 2500 IOS 12.x routers, Catalyst

1900 switch and configured IP, RIP, IGRP.

. Installed Checkpoint Firewall-1 security software on UNIX and NT

servers at multiple clients, configured servers for network address

translation NAT, created network objects and rules for securing

Intranet.

. Instructed team members in internal system administration and

troubleshooting of network related issues.

CANNY SERVICES, India.

1998-2000

High Performance IT Solution provider and Value Added Reseller

Cofounder/Technology Chief (UNIX, Windows & Novell Platform)

Co-managed computer sale, service and led team that provided complete

secure networking solutions and technical support to residence, academic,

financial, credit-unions, banks, small to mid-size businesses and

government municipalities.

. Promoted company image as customer problem-solver able to deliver long-

range solutions and "fast-fixes" for immediate productivity.

. Designed, implemented and supported multiple Windows NT4.0/2000 and

Novell 2.xx,3.xx,4.xx,5.xx server networks. Finished all projects on

or under budget and ahead of deadline.

. Oversaw computer installations and upgrades for clients. Configured

software's and maintained servers.

. Spearheaded Y2K effort. Mobilized team to assess needs and implement

Y2K compliant solutions.

JETKING COMPUTER HARDWARE AND NETWORKING INSTITUTE, India.

1996-1998

Authorized Microsoft and Novell Education Partner

Technology Head - Technical Trainer

Hired to establish second in state computer hardware and networking

institute. Led the technical team and shaped the vision, strategy and

execution for education division.

. Consistently earned excellent and exceeds requirements ratings on

student and management performance review.

. Hired and mentored three new faculty members. Routinely served as

resource person for colleagues, providing materials and advice on

training methods.

. Taught analog, digital electronics, microprocessor theory and i80xx

assembly programming.

. Configured classroom network and prepared course material for NT 4.0 core

technologies and Novell 3.xx/4.xx.

. Maintained in-house LAN, server/desktops, routers, switches, hubs,

printers, and firewall.

PSOFT INC., India.

1994-1996

Industry leader in IT business and consultative services

Customer Support Field Engineer (Windows Platform)

Installed and maintained Novell 2.xx/3/xx and Microsoft NT 3.5 based

networks for key clients. Built and configured PC's to customer

specification and provided field support on network, computer and

peripherals

EDUCATION AND TECHNICAL CERTIFICATIONS

Bachelor of Engineering in Electronics and Telecommunication, Poona

University, India 1994

Emphasis: Computer, Electronics and Network Technology

Sun Certified System Administrator Microsoft Certified Database

(SCSA) Administrator (MCDBA)

Cisco Certified Network Associate Microsoft Certified System Engineer +

(CCNA) Internet (MCSE+I)

Checkpoint Certified Security

Administrator (CCSA)

PROFESSIONAL TRAINING

Symantec Vertias NetBackup 6.5 for Solaris Novell Netware 5.0

Administrator

Symantec Veritas Cluster Services 5.0 MP3 Novell Netware 4.11

for Solaris

System Management using Sun Management Novell Netware 3.0

Center 3.6

Solaris 10 Zones Computer Repair & Maintenance

EMC Command Center Programming in C

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