Operations In Courier Cargo Warehousing

SNEHASIS DAS

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Mobile: 098******** ~ E-Mail: ************@*****.**.**

Seeking senior level assignments in the areas of Warehouse Operations and

Transportations in Cargo & Logistics Industry with an organization of

repute.

PROFILE SUMMARY

. A result oriented professional with an experience of nearly 25 years in

Hub and Branch Operations

. Extensive experience in supply chain operations, transportation systems

management, warehousing & configuration and vendor relationship

management

. Expertise in managing logistics / cargo operations ensuring timely

loading and unloading of the same

. Possess credibility & personal integrity that leaves lasting impressions

with the corporate decision makers, motivates the employees and generates

loyalty

. An effective communicator with excellent training and development and

leadership qualities

CORE COMPETENCIES

. Monitoring overall operations; responsible for planning and achieving set

branch targets from time to time.

. Ensuring availability and delivery of right quality materials at the

right time, price and terms

. Devising logistics management system to ensure timely delivery of the

goods / shipments as per committed cost

. Supervising an effective costing system resulting in cost reduction,

business process and procedures for improving the load performances

. Administering logistics operations to provide timely delivery of

consignments involving liaising with regulatory authorities and major

airlines ensuring speedy processing & settlement of claims

. Handling the entire customer service operations for rendering quality

services by resolving customer complaints on performance bottlenecks

. Managing performance program including periodic performance reviews and

appraisals for all employees

. Creating and sustaining a dynamic environment that fosters development

opportunities & motivates high performance in team members

ORGANISATIONAL EXPERIENCE

Since Mar'13 Skynet Worldwide Express, New Delhi as Operations

Assistant Manager (Branch Operations and Hub Operation).

Key Result Areas:

Handling activities related to Hub operations & Branch operations &

franchisee development

. Looking after franchisee development and operations management

. Ensuring time bound delivery and pickups

. Connecting and tracking the shipments at destinations in time and

updating everyone if there is any possibility of delay in shipment

. Monitoring a team of 22-25 people

. Handling airport load connections

. Verifying the performance and load percentage

Jan'05-Feb'13 TNT India Pvt. Ltd., Delhi as Senior Operations Executive

(Implant & Branch operations)

Key Result Areas:

. Managed Delhi & NCR booking & deliveries

. Handled surface cargo deliveries & outbound loads

. Looked after Adidas, Reebok, Ericsson, Hero Honda scooter & motorcycles

as Implant Officer mainly warehousing.

. Verifying the performance and load percentage

Highlight:

. Significantly Functioned as Implant Officer (Key Account Operations) and

successfully achieved the sales target

Jan'00-Dec'04 Work as Franchisee at Gurgaon

Key Result Areas:

. Starting own Booking counter for courier & cargo.

PREVIOUS EXPERIENCE

Jan'98- Dec'99 Airborne Express, Delhi as Senior Operations

Executive

Key Result Areas:

. Branch administration pickup & delivery & generate business

. Supervised the pickup deliveries sales and collection

Jan'89- Nov'97 Blue Dart Express, Delhi & Kolkata as Operations

Executive

Highlight:

. Holds the distinction of receiving appreciation from Blue Dart for

delivering the material to the clients

. Significantly worked at the time of Curfew at Aligarh during riots in

2013

TRAININGS ATTENDED

. Successfully attended the following Trainings:

o At Blue Dart and TNT India in People service profit (PSP).

Operation Excellence

o Communication Training at Blue Dart In-house training centre & TNT

In-house Training centre, New Delhi

. Efficiently completed Executive Training Course at N.I.I.T. in MS - Dos,

D-Base III + Professional Write and Lotus 123 and PowerPoint.

ACADEMIC DETAILS

1987 - 1989 B.A. from College, Delhi, Delhi University, Delhi

IT SKILLS

. Conversant with Microsoft Office, Records & Database Analysis and other

Internet Applications. Preparing MIS & presentation reporting on branch

performance and achievements / goals directly to operation & Sales head.

PERSONAL DETAILS

Date of Birth: 22nd July, 1967

Address: RZ-29 - B, 1st Floor, Indira Park, Uttam Nagar, New Delhi

- 110059

Languages Known: English, Hindi, Bengali, and Punjabi

Location Preference: Delhi/NCR[pic]

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