Manager Sales

Jessica Edward, MBA

Community Business Director - Human Resource

Bridgeport, CT

**************@*****.*** - 203-***-****

To obtain a position with a stable company that will utilize my skills and build on my experience.

WORK EXPERIENCE

Community Business Director

Human Resource - Riverdale, NY - August 2013 to Present

Manages, through creation of appropriate processes and delegation, collection and maintenance of resident

data in system, to include any demographic and status changes and confirm billing systems and move in

systems match/reconcile

• Responsibly manages and supervises all front desk/clerical personnel including scheduling, assignment,

direction, performance review (including input on pay adjustment), hiring and discipline consistent with

company policy

• Manages the community's finances, utilizing independent judgment and discretion to review and approve

expenditures and budgetary matters of all community departments as well as management of all community

collection matters

• Manages and directs all accounts receivable and accounts payable functions of the community

• Directs on-site human resources and employment functions at the community, including administrating

and approving employee leaves, advising and counseling on employment actions, administering employee

benefits, administering the payroll function and ensuring employees files are maintained in accordance with

community policy and procedures as well as federal, state, and local regulations

• Participates in month-end close processes of accrual preparation and analysis of general ledger and monthly

financials in conjunction with Executive Director

• Prepares agreements for residents and conducts meetings to obtain signatures of residents and power of

attorney's.

• Works in Conjunction with the Executive Director with the preparation of operational and financial variance

reports

• Serves as manager on duty on a regular basis as well as assist in sales process by conducting inquiry tours

or sales calls

Sunrise Brighton Gardens Assisted Living

Stamford, CT

Business Manager

Human Resource - June 2008 to July 2013

Responsible for the resident monthly billing, resident billing account maintenance & processing, auditing &

mailing billing statements per Sunrise policy & accounting schedules

• Records adjusting journal entries, process accruals & closing entries as needed

• Acts as a compliance officer for the business files & resident files to make sure community is in good standing

with State Regulations (Sarbanes Oxley, Department of Labor, & Department of Public Health)

• Provides the Executive Director with variance explanations for the P&L & completing the annual community

budget

• Maintains the community's accounts receivable system according to Sunrise policy and procedures

• Supervises and ensures the proper approval, coding and processing of invoices.

• Maintains the departmental Checkbook each month & ensures expenses incurred accounting period are

properly accrued.

• Processes fixed asset purchases for approved projects

• Meets all financial close deadlines; pulls & analyzes pre-close reports each day to validate results

• Maintains daily manual census & reconciles month-end census to the AOD billing system

• Processes & distributes time & attendance reports daily & coordinates with department managers for

approved hours

• Processes all new hire paper work & administration timely & prepares team member data for payroll & record

keeping

• Assists with unemployment, Equal Employment Opportunity (EEO) & Workers Compensation matters as

appropriate

• Stands in as a Sunrise Representative at Unemployment Hearings, & Workers Compensation Hearings

• Working closely with the legal department to resolve legal matters for the community

• Administers benefit plan offerings and enrollments for the community with Sunrise benefit sources

• Monitors performance appraisal due dates, overall ratings, processes approved merit increases in ADP

• Reconciles Payroll spreadsheet & payroll reconciliation

• Reports all reportable incidents to the State of CT, Local Police Authorities, Legal Department, & Protective

Services

• Contract signing with new residents, shows apartments and facility to prospective move ins

• Ensures all licenses and permits are adequately renewed & prompt payments are made to the State of CT

• Hiring & interviewing new employees to join the Sunrise team

• Rotating schedule to be Manager on Duty for the community, Supervise 15 people in the administrative staff

Accounts Receivable Clerk- Contract Administrator

eNR Services, Inc - Norwalk, CT - March 2007 to May 2008

Preparing new contracts, booking and invoicing new and renewals accounts

• Producing sales and reconciliation reports; Providing assistance of reconciling Amex Account

• Processing of credit cards; Researching and resolving delinquent accounts

• Collection of phone calls & e-mail notifications of accounts

• Responding to Billing questions from Customers; Updating Supporting excel schedules

• Providing additional assistance to the Accounting Department as necessary

Office Manager & Receptionist

Board Meetings - December 2005 to March 2007

Answered phones, greeted Clients, Processed FedEx, UPS and regular mail shipments

• Coordinated Lunch for monthly Board Meetings

• Ordered office and kitchen supplies, maintained inventory on all marketing materials

• Assisted the Controller with monthly billing & Collection letters, maintained database for client contact

• Handled employee health and life insurance benefits, Maintained attendance and vacation calendars for all

employees

EDUCATION

MBA

Post University

BS in Accounting

Southern Connecticut State University

ADDITIONAL INFORMATION

Computer Skills: BASIS, AOD/ Answers on Demand, PeopleSoft Financial, Kronos, ADP, Paypal, SalesForce,

Lucky Charm, Microsoft Word, Microsoft Excel, Power Point, Outlook, Yardi, The Learning Channel

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