Software Active Directory

Leo Burr

***** ***** ***** **. *** Baltimore, Michigan, 48047, United States 586 610-9645b

**********@*****.***

PROFESSIONAL EXPERIENCE

BLUE CROSS BLUE SHIELD OF MICHIGAN, DETROIT, MICHIGAN, UNITED STATES

System Administrator, specialist February 1999 - January 2014

• Responsible for maintaining, diagnosing, troubleshooting, and resolving Windows

2008 Active Directory infrastructure.

• Utilized PKI (Windows 2003 Certificate infrastructure) and CyberArc to plan,

coordinate, and implement network security measures to protect data, software, and

hardware.

• Operate master consoles to monitor the performance of computer systems and

networks, and coordinate computer network access and use.

• Maintain and administer computer networks and related computing environments

including computer hardware, systems software, applications software, and related

configurations.

• Diagnose, troubleshoot, and resolve hardware, software, or other network and

system problems, and replace defective components when necessary.

• Maintain an inventory of parts for emergency repairs.

• Monitor network performance to determine needed adjustments, and anticipate

necessary changes in the future.

• Confer with network users about solving existing system problems.

• Research new technologies by attending seminars, reading trade articles, or taking

classes, and implement or recommend the implementation of new technologies.

• Analyze equipment performance records to determine need for repair,

replacement, or upgrade.

• Recommend changes to improve systems and network configurations, and

determine hardware or software requirements related to such changes.

• Gather data pertaining to customer needs, and use the information to identify,

predict, interpret, and evaluate system and network requirements.

CERTIFICATIONS

• VMware Certified Professional on vSphere 5

• VMware Certified Professional 5 - Desktop

• Windows Server 2008, Server Administrator

Additional Skills

• Windows Group Policies Management

• Maintain Windows 2003 Certificate Services

• Application Support /Monitoring Tools

Dell Quest Software – Spotlight on Active Directory, Change Auditor, and

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InTrust,

HPsim and HP ICE

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CyberArc

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