Customer Service Sales

Olivia Monroe

Customer Service

Brooklyn, NY

******@***.*** - 718-***-****

WORK EXPERIENCE

Customer Service

Brooklyn Children Museum - December 2008 to April 2014

maintaining of visitors' belongings (Coat Check)

b. Cashier- Admissions/ Register sales, mailing membership purchases, and upgrades/rewards.

c. Visitor Host- walks the floors of the museum to make sure that all exhibits are in order.

Answers questions that are asked by visitors. Lost goods that have been left on the floor are taken to security.

Contact Rosan Atherley: 347-***-****

Correction Officer

N.Y.C. Department of Corrections - New York, NY - September 1987 to December 2007

Care Custody and Control of inmates

• 15 years working with female detainees ranging from the ages of 13- • Enforced safety of staff and inmates

• Intense searches

• Intense security check

• Employee scheduling

• Maintained Inmates accounts

• Count Bail Funds

• Inmate pay roll

Relief Counselor

Tickled Pink Kidz Parties - Brooklyn, NY - January 2006 to September 2007

11770

• Ensures that residents are provided with quality care in matters of health, safety,

• clothing hygiene and meals.

• Establishes ADL routines including house jobs, room chores, wake-ups, lights-out, laundry, cooking, etc.

• Supervises individual and group activities such as trips, sporting events, crafts, and etc.

• Upholds all elements of behavior management system, including restriction system, negotiations, and

repertoire of confrontation techniques and responses.

• Attends to the educational/ vocational, health and mental health needs, etc, of residents.

• Models positive behavior at all times while confronting negative behavior.

• Commits to the mission of the program by supporting the creation of a safe, orderly, and caning environment.

• Any other assigned tasks.

• SCO Family of Services is an equal employment opportunity employer

Human Resource Assistant

N.Y.C. Department of Corrections - New York, NY - October 1985 to September 1987

Prepare folders for possible Candidates

• Clerical (faxing, filing, photocopying)

• Mail handling

EDUCATION

Forensic Science

John Jay College

2006 to Present

Bachelors in Science

City College - New York, NY

1990

Contact this candidate