Customer Service Representative

Dwayzha Taylor

Cashier and Customer Service - Burlington Coat Factory

Richmond, VA

*****************@*****.*** - 276-***-****

WORK EXPERIENCE

Cashier and Customer Service

Burlington Coat Factory - Glen Allen, VA - April 2013 to Present

Assisting customers in handling returns and exchanges

• Ensuring lay away accounts are handled effectively

• Preserving an organized and safe work environment

• Maintaining adequate supply inventory

• Recovering and repositioning misplaced items

Cashier

McDonald's - Collinsville, VA - August 2010 to August 2013

Maintained a sanitary and secure work environment

• Managed cash flow

• Organized back room to safety standards

• Oversaw restaurant operations in absence of management

• Prepared quality food to meet customer satisfaction

Customer Service Representative

Goodwill - Martinsville, VA - June 2010 to August 2010

Performed administrative duties

• Assisted customers in finding merchandise

• Ordered product in a cost effective manner

• Maintained inventory standards

EDUCATION

Bachelor of Science in Computer Information Systems

Virginia Union University - Richmond, VA

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