Customer Service Sales

Denise Leuschel

Rosedale, MD

************@*****.*** - 443-***-****

WORK EXPERIENCE

Store Manager

*-** - ***** **** ** Present

Responsibilities

Scheduling, payroll, bank deposit, hiring, customer service, inventory control, cash handling, daily controls,

ordering, team building, team management, building sales, suggestive selling, roller grill management, hot

foods management, all of the day to day responsibilities of running a business.

Accomplishments

Opened 2 new stores and built sales to over 5,000 a day. Both stores were franchised within 6 months to a

year. Worked with franchisees to help them increase sales, stop shortages, and help them with paperwork.

Skills Used

Ability to create a successful team, decrease inventory shortages, and build sales. Computer literate.

Realtor

100% Home Realty - March 2006 to January 2009

Responsibilities

Filing, answering phone, showed homes, open houses, advertising, contracts, sales, rentals, section 8. Worked

with lower income families to make their dream of owning a home a reality.

Property Manager

Thornhill Properties - Towson, MD - April 2000 to August 2006

Responsibilities

Scheduling, supervised10 employees including maintenance, rent collection, evictions, section 8,

bookkeeping, resident relations, advertising, work with contractors.

Accomplishments

Was able to collect all back monies owed. Worked with law enforcement to decrease crime in the area..

upleased to 100 percent cspacity.

Skills Used

Communicate effectively with residents. Experience with rent roll.

EDUCATION

No in Elementary Education

CCBC - Essex, MD

2009 to 2012

SKILLS

PowerPoint, excel, word

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