Engineer Management
Resume:
George Ansah Rowlett, TX *****
*******@***.***
Target Job: Entry Level
Network Administrator
Summary of Qualifications
Master’s level Information Systems
Management candidate with an
undergraduate degree in Networks and
Communications management. Trained in
computer network management including
security, optimization, and data recovery.
Experience in wireless networking
troubleshooting and addressing customer
service issues.
Technical Competencies
Software Applications: Microsoft Office
Suite (Access,
Excel, Outlook,
Power Point,
Word, Visio).
Operating Environments: Windows XP,
Windows 7 and
8, Windows
Server 2003,
Hardware: Firewalls, Cisco
Routers,
Switches,
Motherboards,
Hard drives,
Network Cards
and Memory.
Tools & Utilities: OPNET IT
Guru, Cisco
Packet Tracer,
Wire Shark,
Network
Analyzer,
OpManager.
Basic Networking: TCP/IP, VoIP.
DHCP, DNS,
OSPG,
RIPOv2, IGRP,
EIGRP, ATM,
and BGP.
Education
Master of Information Systems Independent Contractor Aide Desoto, TX
Management - GPA 3.5 Anticipated Administer home care to clients with
Graduation February 2015 disabilities providing personal care,
DeVry University’s Keller Graduate School cleaning, housekeeping, and transportation
of Management Irving, TX as needed.
Significant Coursework
nalysis, Planning, and Control Database Concepts
al Applications of Information Strategic Management of
Technology
oncepts and Applications Project Management Systems
Bachelor of Science – Network and
Communications Management - GPA 3.77,
Dean’s List 2013
DeVry University Irving, TX
Technical Training & Certifications
icrosoft Certified System Administrator CompTIA Network
CSA) +,
icrosoft Certified System Engineer (MCSE) CompTIA A+
Professional Experience
Verizon Wireless (Through Apex Systems)
April 2013 to June 2013
Network Repair Bureau Technician Irving,
TX
Performed troubleshooting wireless
devices for both voice and data issues on
1X/3G EVDO, 4G LTE networks. Utilized
proprietary troubleshooting and diagnostic
tools to identify and provide first-time
resolutions on client issues.
• Utilized MARS (Mobile AMA
Reporting System), which provided
near-time access client call records.
Conducted connectivity studies with
the Real Time Tool (RTT) to isolate
specific vendor issues.
• Identified customers in roaming
networks with the Remedy system
for verification of Serving System ID
(SID).
Other Employment
Affordable Elder Care Inc. June 2012 to
Present
Primary Care Giver Dallas, TX
Provide assistance and care to elderly and
disabled patients in a home health care
setting. Perform bathing, dressing, and
feeding.
Pettis and Associates July 2005 to Present
Contact this candidate