Customer Service Manager

Beverly J. Usher

**** ******** ****

Spring, Texas 77379

281-***-**** Cell 281-***-**** Home

Summary

Detailed-Oriented Customer Service Representative who keeps entries up-to-date daily. Exhibiting

excellent customer relation skills while maintaining a professional positive attitude. Utilizes sound

judgment with attention to detail and accuracy while processing large amounts of data. Eager to work

with individuals maintaining the highest standards in the best interest of all parties. Long term loyalty to

previous employers as you can see below.

Highlights

• Excel/Word/Outlook

• Clip Service Software

• Peachtree/Sage/QuickBooks

• Parallels/Mac/Windows 8

• Numbers

Experience

Accurate Moving & Storage 1992-1999

Customer Service – Account Coordinator

• Working within the established guidelines with the Inter and Intra state guidelines.

• Answering 6 busy phone lines/General Office Duties

• Assisting the owner of the business plus 4 salesmen

• Helping out in accounts receivable/payable

• Customer Service/handling claims

• Coordinating Customer Moves (local/military/in-state and out of state

Total Lawn Care

Customer Service/Office Manager 2000-2013

• Answering Phones/General Office Duties

• Customer Service

• Posting Daily Route Sheet’s

• Maintaining over 600 Client Data

• Scheduling of mowing and landscape jobs

• Accounts Receivable/Accounts Payables

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