Customer Service Accounts Payable
Resume:
Angela M. Carlson
*** ****** *****, *********, **** 44212
*************@*****.***
CAREER OBJECTIVE
To secure a stable and challenging position where I can apply
the skills I have already developed while utilizing my
qualifications to build up my experience for the near future.
CAREER ACCOMPLISHMENTS
> Over twenty years of experience working in the
Accounting/Customer Service field as well as multiple office
responsibilities.
> Organized and developed and systematical way for all of the
Attorney's billing booklets to be easily accessible.
> Implemented an approval system at Benesch, Friedlander for the
lawyers and secretaries on the company intranet.
> Developed and organized a manageable spreadsheet of all vendors
for the W-9's for the audit at year end that was not ever put
into practice.
> Skilled in general office duties including answering multi-lined
phones, preparing correspondence, typing (55wpm), 10-key
(15,000kspm), and greeting clients in a friendly professional
manner.
COMPUTER EXPERIENCE
Proficient in Microsoft Office Suite, Oracle Software, SQL
Queries, Elite Enterprise, Enmark and Smarterm Software
PROFESSIONAL EXPERIENCE
Eaton Corporation
Brookpark, Ohio, 44142
May 2012 - Present (Outsourcing)
Cash Application Specialist
> Responsible for applying and balancing all Canadian payments.
> Trained several of the new contractors on all cash payments.
> Created several spreadsheets in Excel for large payments then
applied and balanced.
> Reviewed and posted ACH payments on a daily basis.
> Worked on balancing and posting Global accounts (Ex: Wesco, City
Electric, Deere, Etc)
> Took required/non-required Eaton University courses.
> Assisted the Accounts Receivable team with whatever needed
completed.
> Confident and very well organized
Ohio Farmers Foodservice, Inc.
Cleveland, Ohio, 44104
May 2008 - April 2012
Accounts Receivable Coordinator
> Received, reviewed, calculated and posted all checks on a daily basis
according to customer's request.
> Responsible for troubleshooting, balancing and posting all 12/15 truck
reconciliation reports.
> Ran all credit cards per customer's requests on a daily/weekly basis.
> Responsible for problems or questions the (16) sales consultants have
on their accounts.
> Balanced end of day posting for all cash & check accounts.
> Daily contact with First Merit bank for the Non Sufficient Funds on
customers accounts.
> Assist the credit manager on a daily basis with every need as
necessary.
> Maintained and rotated all accounts receivable records quarterly.
> Assisted customer service with anything that they may need.
> Exceptional communication and relationship with customers.
> Very proficient and confident on accuracy.
Wegman, Hessler & Vanderburg
Independence, Ohio 44131
January 2007 - November 2007
Accounting/Administrative Assistant
> Responsible for reviewing, coding and entering all invoices
> Processed check requests everyday for the Attorneys and
secretary's as needed
> Organized from start to finish the weekly check run
(approximately 50 checks)
> Recorded and balanced the daily deposit
> Made detailed changes to all Attorney's billing review
worksheets
> Entered Attorney's billable time
> In charge of processing and entering all credit card payments
> Answered the multi-line phones during breaks, lunch and if
receptionist is out for the day.
> Confident and very well organized.
Lawson Steel, Incorporated
Cleveland, Ohio 44114
October 2005 - September 2006
Accounts Payable Coordinator
> Responsible for all the aspects of Accounts Payable for three
different companies (Lawson Steel, Inc., LS Strapping and Lawson
Slitting)
> Reviewed and coded all invoices, sent the invoices to the
appropriate salesman for approval.
> Processed checks three times a week, totaling approximately 400
checks a week.
> Managed and trained the Accounts Payable clerk on entering and
balancing of all the invoices into the correct company depending
on which company was responsible for the charges.
> Balanced and closed payables at the end of every month in an
accurate timely manner
> A great ability for multitasking and working accurately under
pressure
Young Chemical Company
Brook Park, Ohio 44142
April 2005 - September 2005 (Temporary Assignment)
Accounts Payable/Receivable Analyst
Forest City Enterprises
Cleveland, Ohio 44114
November 2004 - April 2005 (Temporary Assignment)
Bookkeeper 1
Benesch, Friedlander, Coplan & Aronoff LLP
Cleveland, Ohio, 44114
November 2002 - April 2004
Senior Accounts Payable Specialist
> Prepared and coded check requests to the appropriate client or
general ledger code
> Printed and distributed client and firm disbursement checks daily
> Prepared and enter weekly expense reports for attorneys,
secretaries and personnel
> Meticulous attention to detail, and an outstanding team player
> Entered applicable invoices into the Ohio Use Tax return
spreadsheet for Accountant's review
> Distributed and categorized weekly vendor payments
> Promptly and professionally, performed internal and external
customer service
> Processed voids and manual checks
> Prepared trust account manual checks
> Prepared and processed 1099 reports
> Assisted Attorneys, Secretaries and the COO/CFO with other
responsibilities as needed
EDUCATIONAL ACHIEVEMENTS
JPC Computer Learning Center, Parma, Ohio
July 1997 - September 1997
Certificate of completion for all the programs associated with
Microsoft Office Suite
Bay High School, Bay Village, Ohio 44140
Diploma Class of 1990
Received awards for perfect attendance freshman through senior
year
Participated in the Occupational Work Experience program ~
Junior and Senior Year
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