Customer Service Sales Representative
Resume:
Chelsea Bradley
Tempe, AZ 85282
*****************@*****.***
Career Overview Profile
Position which will allow my experience to enhance customer service development
and allow for personal growth within companies guidelines and procedures.
Education, Honors, and Certifications
Paradise Valley Community College (2012-present)
• General Studies
Estrella Mountain Community College (2011-12)
• General Studies
Core Strengths
• Great communicator
• Dedicated & Hardworking
• Reliable
• Determined
• Leader
Computer Skills
• Computer Software Proficient: Microsoft Word, Power Point, EXCEL and
Internet search engines
Work History
Salvation Army Ray & Kroc Community Center- November 2013-Current
(Dance Instructor)
•Teaching Ballet, Jazz. Hip-Hop while demonstrating excellent
discipline
•Chorography
Direct Energy – September-2013 – Current Sales Representative
•6 consecutive Top Gun Sales awards for top sales representative
•Helped trained new employees in on-the-job training
•Ran reports for representatives on the floor to keep track of statistics
•Took inbound sales for customers on the east coast in deregulated
states and sold supply rates to them for electricity and natural gas
•Did outbound calls to winback customers that cancelled our services
•Worked closely with supervisor on coming up with new strategies and
ideas to improve statistics for representatives
Buffalo Wild Wings –Surprise, AZ July 2013-August 2013
•Daily task of satisfying guest with quick service and great customer service in a
timely manner
J.C. Penny- Goodyear, AZ November 2012 to January 2013
• Assist customers with returns, purchasing store protection plans and service packages.
• Scheduling in-home services via online interface.
• Answer telephone inquiries from customers and stores regarding the status of units
and other service issues.
• Assist with new employee training including store policies, services, financing options
and register operations.
Forever 21- Peoria, AZ October 2012 to November 2012
• Seasonal-Sales Associate
• Seasonal-Customer service
• Seasonal-Retail Associate
References: Available upon request
Contact this candidate