Engineer Security System
Resume:
Raymond Tran
Chicago, IL ****8
**************@*****.***
TECHNICAL SKILLS
* Hardware
Security systems: CCTV, Cameras (WSTI and LRTIs), Thermal Imagers, Sensors, Communications, Power
and Annunciation components
Cisco Routers, Switches, hardware peripherals, NIC cards and hard drives
Routing protocols: RIP, IGRP, EIGRP and OSPF
Concepts, topologies and designing of LAN, including Ethernet 10/100 and Token Ring LAN environment
DHCP Server, DNS Server, WINS Server and IIS 4.0 Server including TCP/IP address configuration
* Desktop Support
Windows 98/2000Pro/2000 Server, XP/Pro, Microsoft Office
* Applications/Software
Windows 95, Windows NT 4.0, XP/Pro, Microsoft Office 2000/XP (Word, Excel, Access, PowerPoint), Macromedia/Flash, Novell Network, DOS, HP/UX, Linux, Oracle 11i, CorelDraw, LabelVision, SAP, Adobe Illustrator
* Industrial Machinery
Fuji Machine and Universal GSM
EXPERIENCE
Honeywell Technical Solutions Inc
(Defense & Space - Tactical Automated Security System)
Southwest Asia
* Associate Engineer V 7/2007-10/2013
* Installed, tested and troubleshoot TASS (Tactical Automated Security System) equipments
* Trained team members and new employees on certain TASS equipments
* Provided technical support to clients operators
Alcatel-Lucent Technologies
(Apex/IBM-Client Platform Transformation- subcontract)
Naperville, IL
* Desktop Support Technician 10/2006-6/2007
* Performed new laptop migration deployment
* Provided training to Lucent employees on new IBM Thinkpad laptops
* Entered customer and hardware data into HP OpenView
* Submitted and resolved trouble tickets
* Provided level 1 and 2 technical support by phone
Motorola
Schaumburg, IL
6/1996 – 1/2006
* Software Technician I 5/2002 to 1/2006
* Tested and verified new software for programmers during pre-production cycle
* Supported customers by resolving technical issues via telephone
* Processed factory orders by duplicating customer-specific software
* Performed inventory management function to ensure the physical quantity is consistent to data in SAP
* Tracked all factory orders and special requests processed according to product, delinquencies and defects on a weekly basis using Excel
* Performed equipment maintenance on thermal printers, inkjet printers and trace duplicator
* Manufacturing/Machine Operator 6/1996 to 5/2002
* Acted as Operation Advisor for personnel of entire shift (16-17 people)
* Assumed supervisory role for production operations
* Trained new-employees on multiple operational lines
* Operated machines to assemble PC boards for radio and telephone base stations
* Monitored Fuji and Universal GSM machines for required troubleshooting
* Calculated materials required for various production schedules
* Inspected final productions for accuracy
* Contributed to the success of the ‘Teaming for Excellence - Motorola 2000’ competition
EDUCATION
Robert Morris College/University
* Bachelor of Applied Science in Computer Studies, February 2004
G.P.A: 3.5 (on a 4.0 scale)
* Associate of Applied Science in Computer Network Specialist, April 2002
G.P.A: 3.8 (on a 4.0 scale)
REFERENCES
Available Upon Request
Page of
Contact this candidate