Project Manager Customer Service
Resume:
Mr. Joel A Moore
Smyrna, GA *0080
*********@*****.***
Consultant
Game Design
Unity 3D Software
Flooring Design Group, Inc
Estimating Department Manager
Tracks and analyzes overall results to coordinate necessary changes to achieve strategic
goals. Provides the leadership to create and coordinate resources among the System
General Managers in order to achieve overall operating objectives and implements
programs to optimize profits for the overall organization. Proficient in the preparation of
conceptual and detailed estimates, possess a thorough knowledge of estimating
procedures and have an extensive computer skill with HTML and other web design
projects. I am responsible for pricing products for builders programs, creating Billing
sheets so that all departments and the builders know what levels and prices for products
are in the builders programs.I also create and maintain Excel spreadsheets used in the
figuring of houses and SORs, creating and maintaining Access Databases employed in the
use of managing the flow of work in the estimating department, meeting scheduling
deadlines
and needs of the builder. I am proficient in estimating large single & multi-family
residential projects, reading architectural & structural drawings, distribution of plans,
assembly of bid documents, & distribution of specs. Completed estimates for projects
ranging between 2 to 25 million, and have good knowledge of the local construction
market. Expert knowledge of competitive bidding, conceptual budgeting, designs build
and construction management bids with guaranteed maximum price. I employ advanced
computer skills using Excel, Word, PowerPoint, Callidus, RFMS Measure, Visio, and
AutoCAD to create materials for multiple departmental needs and to the Builder.
8/2000 - 9/2003
Dancing Graphics
Project Manager
Configuration Management
Consulting:
Research and Branding for wireless company, locate, negotiate, order, ship, customs
clearance, and invoice fulfillment of wireless accessories from Asia and California.
Database Manager: ManageMore a Point of Sale and recurring Bill database application.
Customer Service Call Center: Set up and operated an eight-person call center for
incoming sales and tech support calls for Pager operation with overall results to
coordinate necessary changes to achieve strategic goals.
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