Customer Service High School
Resume:
Crystal M. Newman
Scottville, MI 49454
************@*****.***
OBJECTIVE:
To seek and obtain a position in a medical office environment that will benefit from and utilize my
previous professional experience and skills in administrative, clerical, and customer service
duties, my organizational abilities, business intelligence, and computer expertise, and my
knowledge and skills gained from attaining my two Associate degrees, the most functional and
purposeful being my Associate of Applied Arts and Sciences in Medical Office Information
Systems.
EDUCATION:
Associate of Arts and Sciences - Medical Office Information Systems
West Shore Community College, MI
May 2014, With Honors
Associate of General Studies
West Shore Community College, MI
December 2013, With Honors, Emphasis in Psychology
PAST: High School: Diploma - General
Springfield High School, OH
HONORS AND ACTIVITIES:
~Made Dean's List every semester; graduated with a 3.75 GPA.
~Graduated from West Shore Community College with Honors.
~Proud member of West Shore Community College’s chapter of the Phi Theta Kappa Society
~Nominated for Outstanding Career and Technical Education Graduate Award
~Trained and certified in CPR and AED use.
~Proud member of AAPC (American Academy of Professional Coders)
HIGHLIGHTS OF QUALIFICATIONS:
• Excellent customer service skills, ability to resolve customer issues with logical problem solving,
and ability to learn new things very quickly.
• Excellent spelling, reading/writing, proofreading and grammatical skills.
• Can operate all types of office machinery efficiently, and am able to learn new machinery and
computer software quickly.
• Wide knowledge of computers, including, but not limited to email, internet, software installation,
system troubleshooting, and proficient in Word, Outlook Express, Access, Power Point, and Excel.
• Data entry speed of 10,000+ kph
• Can type 60+ wpm accurately
EMPLOYMENT HISTORY:
Teller, 05/2011-7/2011, Safe Harbor Credit Union (through Manpower), Ludington, MI
Branch Receptionist, 01/2009 - 10/2010, Paychex, Inc, Holland, OH
Dispatcher, 09/2006 - 10/2007, Try Hours, Inc, Maumee, OH
Verbatim Typist, 09/05 - 08/06, Maritz Research, Maumee, OH
References upon request
List of courses taken at WSCC upon request
Contact this candidate