Customer Service Medical Assistant

Sugeily Navarro

***** ***** *** ***** ******* CA 92313

*********@*****.***

Certified Bilingual Spanish Medical Assistant,

CPT 1 License

OBJECTIVE

Certified Medical Assistant with a CPT-1 license seeking a position in which I can utilize my skills & education in the medical

field. I would like to be a part of a medical office that makes patient care a priority; will quickly become a trusted co-worker

known for flexibility, great attitude and high-quality work.

EDUCATION

Kaplan College 09/2011-06/2012

Medical Assistant

Wagner Training Institute (CPT 1 License) 04/2014

SKILLS

•

• •

Bilingual Spanish Blood withdrawals and collections(venipuncture,

• Butterflies, and capillaries),

Type 35 WPM,

• Injections(Intradermal, Intramuscular,

• Word, Excel, Power Point,

Subcutaneous),

• Collection and preparation of lab specimens,

• Copy/Fax, Charting/Medical Records/EMR,

• medical front and back office, Insurance Medical Terminology,

verifications, CPT/ICD9 coding,

• Multi Line phones, Customer Service.

• Patient instruction on nutrition and medications,

• Basic Emergency Procedure,

• Preparation and administration of medications,

• Perform Basic Lab Tests, Prep& Assist in Patient

Patient care services (triaging, reminder calls,

Examinations, Vital Signs, Medical/Surgical

etc.),

asepsis, EKG Applications, spirometry

• CPR & First Aid Certified

Experience

Loma Linda Healthcare OBGYN 03/20/2013 - Present

Medical Assistant

Back office woman health, Vital signs, intake personal and health information on EPIC EMR. Assist Dr. with minor surgical

(colposcopies, LEEP, ESSURE, EMB, Implants IUD, NEXPLANON,) Draw up medications for minor procedures. Prepare for

PAP smears. Weekly duties of auto claving . Translate for Spanish speaking patients. Receive messages from patients email.

Associates in Family Medicine 05/17/2012 – 03/01/2013

Medical Assistant

Front and back office duties, process lab requests, blood draw, vaccines, perform EKGs, urinalysis testing, assist with exams or

minor surgery, vital signs, obtain and record patient history, ICD-9 and CPT coding.

Hilton Garden Inn 2010-2011

Reservation Specialist

Answered phones, made reservations for our guest, handled guest complaints, organized guest reservations, inspected guest

rooms to be in excellent condition, and took guest orders for room service.

First Student 2006-2010

School Bus Driver

Transported students to and from school.

CVS/Pharmacy 2003-2005

Assistant Manager

Arranged employees schedules, department inventory, customer service, answered phones, opened and closed store, bank

deposits, cash register close outs, and helped troubled customers.

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