Motivated Individual

713-***-**** ****************@*****.***

Monique Stanley

Objective

Solution-oriented and highly analytical candidate seeking a dynamic position in your company with

opportunities to provide creative strategies through the application of highly developed technical and problem

solving skills.

Experience

June 2013 - Present Computer Technology Solutions Houston, TX

Apple Laptop Repair Technician

Responsible for disassembling, reassembling computers utilizing a variety of hand tools and fixtures,

managing parts sensitive to damage.

Ensuring unit meets all assembly and quality criteria to achieve high customer satisfaction.

March 2012- June 2013 Flextronics International Memphis, TN

Computer Repair Technician

Diagnose and repair IBM/Lenovo laptops down to system board level.

Software expertise was widely used by the engineers at improving the quality of repairs and of the parts

used to repair for ultimate customer satisfaction

In depth knowledge of all components with the ability to tear down any model to its base components

Quickly became one of the most knowledgeable on the production floor with extremely high quality

and production

Jan. 2009-Dec. 2012 Cracker Barrel Country Store Memphis, TN

Sever/ Grill Cook

Solid experience working proactively within teams and leading teams, ensuring optimized and timely

services.

Strong attention to detail with proven ability to quickly learn all aspects of the business.

Excellent communication and interpersonal skills- at all levels.

March 2011-Dec. 2012 Cummins Engines Memphis, TN

Front Dock Receiver

Handled the tasks of verifying the materials contents of received packages

Performed maintenance of records and information management of receiving department

Assisted in planning and maintaining departmental training and scheduling

Sept. 2006-Jan. 2007 Fed Ex Ground Memphis, TN

Asst. Shipping Manager

Implemented, recommended and supported shipping department to increase quality control, cost

reduction and performance of employees

Monitored shipments to ensure customer satisfaction

Reconciled complete reports and daily shipping data

Education

May 2005-May 2007 University Of Memphis Memphis, TN

Bachelor of Science in Computer Engineering Technology

Concentration in Electrical Engineering Technology

A+ Certification

References

References are available on request.

Contact this candidate