Customer Service Sales
Resume:
Nidia Agosto
Trade Show Associate at Woodstream Corporation
*****.******@*****.***
Experience
Trade Show Associate at Woodstream Corporation
July 2013 - Present (11 months)
• Coordinating and executing tradeshows for non-travel shows.
• Organize, prepare, pack and make shipping arrangements for tradeshow.
• Execute all logistical requirements for tradeshows.
Account Manager/Production Planner at Cutting Edge Media
July 2012 - November 2012 (5 months)
• Coordinated print production and mailing schedule for the Home Business Connection magazine
• Coordinated and streamlined ad copy, photo shoot, advertorials, and artwork with sales team, artist, and
writers
• Layout magazine and ad placement using InDesign program
• Supported proofreading the ads and full layout of magazine with sales team
• Made minor changes to ads using art programs InDesign and Photoshop
• Maintained artwork database
• Customer service
• Coordinated billing schedule and processed payments
• Coordinated and supported maintaining mailing lists
• Supported and Coordinated co-op renewals
National Assistant at Clipper Magazine
2004 - July 2012 (8 years)
• Created customized proposals for each client
• Coordinated ad copy process between production and the customer
• Coordinated contract process
• Assisted in coordinated payments with Business Analyst
• Created spreadsheets, database, and/or any project materials for clients
• Composed and mailed out media kits for new and existing clients
• Composed and mailed out planning guides for new and existing clients
• Created methods to streamline workload for the department
• Customer service availability via phone and email to all clients
• Sales support
Marketing Support at Clipper Magazine
1998 - 2004 (6 years)
• Supported Local Sales Executives from varies states- CA, NY, NJ, PA.
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• Composed and mailed media kits to client
• Supplied Local Sales Executives with marketing tools
• Supported client relations by sending books, ad frames, and new advertiser letters
• Assisted with creating systems to streamline workflow for the department efficiently
• Maintained ad samples database working with the cumulus program
• Composed disclaimer letters for clients
• Customer support
Education
JP McCaskey
Millersville University of Pennsylvania
BS, Communication/Public Relations
Volunteer Experience
Entertainment Coordinator at Humane League of Lancaster County
2012 - Present (2 years)
For four years as Entertainment Coordinator on the Tailwaggers Trot Event committee, I recruited
entertainers to donate their talent for this event.
For more information about the event-
http://humaneleague.com/trot/
Honors and Awards
eBay Top Rated Seller
John Donahoe CEO
April 2013
Top Rated Seller eBay's highest standard for extraordinary customer service.
Certificate of achievement in recognition of outstanding efforts to consistently provide the best customer
experiences in the eBay marketplace.
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Certifications
CPR Certified
ASHI License 59494 June 2012 to June 2014
Skills & Expertise
Sales Support
Microsoft Office
Customer Service
Ebay
Blogging
Steamline Work
Email Management
Advertising Copy
Marketing Communications
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Nidia Agosto
Trade Show Associate at Woodstream Corporation
*****.******@*****.***
Contact Nidia on LinkedIn
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Contact this candidate