Customer Service Sales

Martine Pinelli

** ******** ****

Richmond Hill, ONT

L4B 4C7

Phone 416-***-****

Email *******.*******@*****.***

EMPLOYMENT HISTORY & EXPERIENCE

Sunglass Hut – September 2013 to Present

Sales Lead /Loss Prevention Lead/ Assistant Manager in Training

• General and management day-to-day operations of store

• Training and coaching new and existing employees

• Creating, implementing and monitoring sales goals daily

• Creating and executing in store anti-theft procedures and protocols

• Opening and closing duties along with payroll management and occasional scheduling of

employees

• Merchandising products and visual displays

• Assisting customers with exceptional customer service with a high closing rate

• Shared copious amounts of product knowledge with customers and staff to ensure that

customers are getting up to date information on product line-up

MAC Cosmetics – June 2012 to April 2014

Makeup Artist / Sales Representative

• Take part in professional makeup applications utilizing both personal training and skills

along with company training supplied through MAC Cosmetics

• On floor sales associate with a very high closing rate

• Exceeded all daily goals and maintained store cleanliness ensuring customers had easy

access to hygienic products

• Met or exceeded customers expectations with exceptional customer service and

knowledge of product line-up including recent trends and up coming products

BELL Canada – May 2013 to August 2013

Administrative Assistant – Summer Contract

• Took part in various office duties; filing, sorting mail, answering phones

• Assisted Engineering department in receiving and sending letters to

City and utility companies regarding confidential information in a professional

manner

Mosaic Sales Solutions – April 2012 to September 2012

Marketing Representative

• Leader on In-field marketed programs for a variety of clients

• In-store sales lead on a variety of direct sales marketing campaigns

• Assisted in developing location demographics and strategies to enable our programs to

maximize our demographic targets

Martine Pinelli

79 Pathlane Road

Richmond Hill, ONT

L4B 4C7

Phone 416-***-****

Email *******.*******@*****.***

EDUCATION

High school Brother Andre Catholic High school

Graduated June 2009

Received High school Diploma

University OCADU – Ontario College of Art and Design

University

Fine Arts – Painting/Sculpture Major

Photography Minor

September 2009 – April 2011

University of Windsor

Media / Communication Studies Major

September 2011 – April 2012

York University

Media / Communication Studies Major

Bachelor in Communications

September 2012 – April 2014

* References available upon request

Contact this candidate