Customer Service Manager

Location:

Posted:

May 12, 2014

Stephanie Nash

*********.******@**********.***

To work in an industry with the environment that gives the opportunity to grow

Summary •

Everglades University 2014

Education

Boca Raton, Florida

Bachelor’s Science, Majoring in Alternative Medicine

Career History & Accomplishments

Evergreen Shipping / Assistant Manager 1999

present

1. Skilled at learning new concepts quickly, working well under pressure,

and communicating ideas clearly and effectively

2. Highly skilled in problem resolution

3. Experienced in multi tasking

1. Working knowledge and experience with US Customs and customs

regulations

2. Working knowledge of at least seven major container terminal operation

systems.

3. Knowledge of hazardous regulations including D.O.T. and IMDG

regulation

4. Correspond via email with overseas office on various issues to ensure

proper delivery of cargo

5. Customer service via phone and emails for problem resolution

6. Manage vessel allocations during normal operations

7. Manage cargo diversions and special conditions

Ennis Agri Tech 1995

1999

1. Reconcile inventory.

2. Schedule shipping and receiving of raw materials and finish product.

Memberships & Affiliations

1. Enjoy reading and researching alternative methods in healthcare

2. Studying acupressure, herbology, Reiki, tinctures, Ayrvedic, and nutrition

3. Amateur Radio Operator – General License

4. Member ARES

5. Ellis County Amateur Radio Club