Engineer Customer Service
Resume:
Mohamed Hamdy Naeem
Network engineer / cisco instructor
MAKRAM EBEED, NASR CITY, CAIRO
**************@*******.***
SKYPE: eng_mhamdy1
Objective:
I'm looking for better opportunity which matches both my knowledge
and my area of experience.
Employment History:
September2008- VoIP and network infrastructure engineer at
till now AASTMT
Work for the Arab Academy for Science and Technology
and Maritime Transport as a voice and infrastructure
network engineer in the networking and data center
department. Provide both technical support and network
solutions that include design, configuration,
implementation and optimization of network solution to
provide an easy communication and good working
environment for the academy campus that include
Sheraton 1, sheraton2 and DOKI. The network solutions
include and not limited to wireless services, video
conferencing, VPN, branch connections, data
redundancy and backup, mail and server availability,
encryption and secured network etc.
www.aast.edu
June 2008- network instructor at cisco training
Till now centers
Work as a network instructor to provide training for
new network students in order to provide the market
with new talented engineers who can join the field and
be ready for competency based environment.
Courses delivered:
CCNA
CCNP
CCNA-Voice
CCNA-Security
http://itgateacademy.com/cairo(CCNA,CCNA-
Voice,CCNA-Security, CCNP)
http://www.herotec.net/cairo(CCNA,CCNA-
Voice,CCNA-security)
http://www.globalknowledge.com/Dubai(ccnp–
security)
http://www.mastersconsultant.com/Riyadh(CCNP)
http://www.ecomanonline.com/Cairo (CCNP)
Nov2007 –may
2008 electric Engineer at OIL RIG
Work as an electric Engineer for drilling operations and
my duties include installing and commissioning electric
equipment, CCTV system which include telephony and
monitoring system, ultrasonic sensors and fiber optic
cabling and termination.
http://saksonegypt.com
I have leaved that job, searching for more suitable
opportunity that meets my qualification and vision.
Nov2006 –NOV
2007 Joined Advanced training program at AASTMT
One year professional training program Organized by
MINISTRY OF COMMUNICATION AND INFORMATION
TECHNOLOGY MCIT under Supervision of the NATIONAL
TELECOMMUNICATION INSTITUTE NTI. Which delivered me
a comprehensive training for computer networking as a
CISCO Academy, computer skills and soft skills? I have
earned certificates as well.
http://www.mcit.gov.eg/Training
Achievements
a-through my work in SAKSON Egypt (oil drilling
services company) I've managed to lead a team of
mechanical and electric engineer for the design of a new rig
system include lighting, electricity wire, load distribution,CCTV system, telephony system and mud level
measurement system that's as I've trained well for doing
projects with both time efficient and industrial safety
parameters.
b-through my work at Arab Academy for Science and
Technology
I've added a value to the team of the routing to solve a
problem in branch routing, lead the team for the
configuration of the campus wireless network with optimal
coverage and security, made a recovery for disaster crashed
mail server, when I've joined the team and made the most
achievement by giving an advice using VOIP and CCTV
system for toll bypass saving cost of calls between
branches and for more security using an efficient monitoring
system and we have made it as the network administration
team.
c-through my work as apart time instructor I've given not
just a class discussion to students but also give them the
opportunity to share practical networking scenarios through
my experience and also through a job Recommendation.
Education and Training:
Nov 2006-NOV MCIT Professional Training at AASTMT
2007
Sep2001 - Jun B.Sc. in Electronics and Communications Engineering
2006 Faculty of Engineering
Zagazig University
Grade: Good (65%)
Summary of Qualifications:
Technical International Certifications
• CCIE Routing and Switching written and prepare for the lab exam.
• CCVP Certification (on progress )
o Cisco voice
o Qos
o Cipt1
o cipt2 in progress
o TUC in progress
• CCNP certified *
o ISCW (642-825) Security
o ONT (640-845) Voice
o BSCI (642-901) Routing
o BCMSN (642-812) Switching
• CCNA (640-801) certified*
CCNA-Voice certified
•
CCDA
•
CCDP
•
CCNA-Security
•
Computer Skills
• ICDL certified.
• Microsoft office Visio 2007.
• EDRAW
• Excellent Microsoft office 2007 skills
• Excellent technical writing skills.
• End point monitoring using Wireshark.
• Cisco labs using GNS3 and Dynamips
• Operating Systems, Linux (Red Hat, ubentu), MS Windows XP, winserver2000,
WinServer2003, VISTA.
• Network monitoring and tools (cisco sdm, cisco client vpn, cisco unified
communication manager, Cisco IP communicator, cisco unified video advantage,
Solar Winds Engineering toolset, Air magnet Wireless Analyzer…)
English Skills
Arabic: native language.
English: Fluent with excellent writing and reading skills.
Soft Skills Courses
communication skills
high performance teams
world class customer service
Problem solving and decision making
Technical and business writing.
Business presentation skills.
Technical Networking skills
Efficient addressing and conservation with NAT/PAT, CIDR and private
VLAN.
Routing Protocol solution (BGPv4, OSPF,IS-IS,RIP,IGRP and EIGRP) routing
convergence, redistribution, manipulation and optimization.
Switching solution for layer 2 and layer 3 switches that include STP, ether
channel, VLAN, Inter-VLAN routing, LAN security and High Availability.
WAN Technologies: Point-to –point, ISDN, Frame relay, MPLS AND METRO
ETHERNET.
Virtual Private Networks (VPN).(SITE TO SITE AND REMOTE ACCESS)
Wireless LANs (WLAN).(LIGHT WEIGHT AND AUTONOMOUS SYSTEM)
Cisco Call Manager Express, UNITY EXPRESS. CUCM 6.0, 7.0, 8.0 IP telephony
solutions.
Enhanced network infrastructure security for Cisco routers and switches using IOS
firewall and IPS solutions.
Excellent Wireless Site Survey.(using Air magnet spectrum analyzer)
Voice infrastructure QOS.(CONGESTION MANAGEMENT, INTERLEAVING,
CLASSIFICATION AND MARKING, POLICING AND SHAPING).
Fortigate 10000 appliance firewall, IPS, IDS and routing.
ISA 2004,2006
TMG firewall
Hobbies & Interests
o Reading BOTH Technical and marketing magazines and newspapers,
attending seminars and Running.
o Keen to learn & eager to gain more qualifications.
o Hard worker and have the ability to work under pressure.
Current studies and vision:
Short term vision: become ILETS, CCVP CCNP-SERVICE PROVIDER AND CCNP-
SECURITY.
Long term vision: become double CCIE certified for R&S and Voice.
Personal Details
Date of Birth : 27th of JULY 1984.
Nationality : Egyptian.
Gender : Male.
Marital status : married
Number of Children : 1 boy
Military service : served
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