Experience
Customer Care Representative - Afni, Bowling Green, Ky (May 2013-
Present)
Customer service call center for Verizon Wireless
Interacted with Verizon customers on a daily basis
Required daily use of a computer and using multiple programs at the same
time
Held a supervisory position in the months of February and March 2014
Office Manager - Law Office of Larry W Cook, Franklin, TN (February
2009-April 2013)
Handled commercial collections for several financing companies
Filed complaints, wage garnishments, and other legal documents with county
clerks
Managed incoming money from defendants
Managed end of the month pay outs to clients
Education
Columbia State Community College January 2010-May 2012
Majored in psychology
Tulane University September 2007-May 2008
Majored in math
Had a Navy ROTC scholarship
Skills
I have worked in customer service for the last year, which has greatly
improved my interpersonal skills. Each job I have had over the last four
years has required daily computer use. I can use Word and Powerpoint
proficiently and have some experience with Excel. I am a fast learner and
pick up quickly on new concepts and new programs.