Customer Service

Joab Howell

*** ********** *** ● Oakville, Ontario, L6H 4G7

● Mobile: 289-***-**** ● Email: acd3hl@r.postjobfree.com

Profile

Results driven and self-motivated University student seeking practical experience in a challenging

environment. Demonstrated high level of teamwork, analytical and presentation skills as well as a strong

application of academics in laboratory experiments.

Software Skills

• Proficient with Microsoft Office programs (specifically MS Excel)

Education

University of Waterloo, Waterloo, ON Expected Graduation: April

2017

Bachelors of Science

• Completed first year (Biology major)

Holy Trinity Secondary School Diploma, Oakville, ON Completed: June 2013

• Completed with Honors

Work Experience

Guest Service Attendant, Petro Canada Retail Site, Oakville ON Sept 2012 – June

2013

• Assisted customer transaction and dealt with customer complaints, consistently achieved high

mystery shopper ratings

• Responsibly dealt with monetary transactions

Cashier, Tim Horton’s, Oakville ON July-August 2012

• Efficiently functioned in a team

• Worked responsibly in a time-sensitive environment

Volunteer Experience

Tutor, Big Brothers Big Sisters Sept 2012 – May 2013

• Assisted younger students with homework problems

• Dealt mainly in math and science, but occasionally offered assistance with essays

• Developed organizational, time management and interpersonal skills

Extra-Curricular Activities

• Waterloo Intermural Sept 2013 – May2014

o Played on intermural team for Dodge ball, Volleyball and Basketball

• UW Pre- Optometry Club

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