Raymond Anderson
Operations Manager
Fairfield, CA
*******.**********@*****.*** - 510-***-****
Successful retail manager with 9+years experience in large scales and retail environments. Implement cost
control measures to ensure operation remain within company targets. Maximize bottom-line performance
through P&L, merchandising, staff management, loss control and inventory management initiatives.
WORK EXPERIENCE
Operations Manager
Savers - San Francisco, CA - November 2009 to October 2012
Planned and executed floor merchandising initiatives to maximize productivity and revenue. Managed
operational cost by spearheading inventory control and leading shipping department activities as well as setting
wages targets. Hire, schedule and managed a store of 80+ staff employees. Built relationships with customers
to increase likelihood of repeat business. Established project control procedures such as project forecasts and
cash flow projections.
Sales Manager
Airport Wirless - Oakland, CA - August 2007 to November 2009
Cultivated strong business relationships with customers to drive business development. Implemated and
created system for staff-in-service days, to help sales associates learn better customer service and sales skills.
Supported the sales team in writing proposals and closing contracts. Developed quarterly and annual sales
department budgets. Increased revenues by 60% within the first year as Sales Manager. Planned and directed
staff training and performance evaluations. Reviewed operational records and reports to project sales and
determine profitability.
Grocery Manager
Food Maxx - Sacramento, CA - April 2001 to November 2009
Directly oversaw the store operations, including issuing staff assignments and creating production lists.
Assisted the team in meeting sales, stock loss, labor objectives and margin goals to increase profitability.
Conducted annual
performance reviews. Supervised, trained and developed team members in accordance with company
procedures. Administration financial reports, budgeting labor, forecasting weekly sales.
Night Crew Manager
FOOD 4 LESS - San Diego, CA - June 1995 to August 1999
Writing productive orders at store level and what was n eeded for the shelf. Leading a team of 8 employee
duties on a daily basis. Making sure store was ready for opening business. Keeping control of back stock and
inventory control. Merchandising at store level.
EDUCATION
Business Admnstration
San Diego State - San Diego, CA
1995 to 1999
ADDITIONAL INFORMATION
SKILLS
Sales Management Staff training and development
Executive Team Leadership Detail-oriented
Inventory Control Budgeting and forecasting
Talented multi-tasker Project planning and development
Complex problem solving Customer relations
Creating and running merchandising programs Excellent customer service skills
Store Management