Customer Service Project Manager
Resume:
Robbie Bieler
Jacksonville, FL 32226
*.******@**.***
Administrative Professional
A detail oriented and highly organized administrative professional with over 20 years of diverse experience throughout multiple industries
and capacities.
Dedicated and focus on the end result; able to follow through with task to the very end and make sure they are done on time a nd on budget.
Independent and self-motivated professional with articulate communication skills with excellent customer service experience.
Varied knowledge in the construction industry, agricultural, media and insurance industries.
Professional Experience
Incepture at Florida Blue Administrative Assistant to Senior Director of Innovation
September 2013 to present
Coordinated and maintained Sr. Director calendar on daily basis
Travel arrangements for the Sr. Director and Consultants
Provided support to the Innovation Staff on projects as needed
Set up and coordinated special events for the Innovation and Marketing Team
First Coast News Sales Assistant
May 2012 to July 2013
Wide Orbit and Matrix maintenance
Order entry and Traffic Continuity
Digital Support with design and placement of ads
Assisted Director of Sales with budget preparation and reporting
Costa Farms Account Manager
December 2010 to July 2011
Managed inventory for the California and Arizona Wal-Mart’s, based on sell thru, markdowns and trends
Reviewed programs for profitability based on cost, sell thru percentages and credits
Coordinated transportation routes for most effective and cost efficiency.
Coordination of all required inspections for the Department of Ag in Florida and California/Arizona
Managed transportation needs for all loads, including quoting, booking and follow-up.
Costa Farms Sales Assistant/Executive Assistant
July 2002 to December 2010
Support to National Sales Manager of the $250 Million dollar Company
o Reporting on Monthly Sales and Account Manager Goals
o Presentations for the Annual National Sales Meeting
o Maintained Company Proprietary Software for pricing and descriptions
Demonstrated outstanding professionalism, efficiency and discretion
Automated multiple spreadsheets to ensure accuracy
Customer service for all accounts and end consumers with issues regarding product purchased .
Serve as an effective gatekeeper; prepare well-researched and accurate documents; manage busy calendars; and efficiently
handle daily office tasks
Managed transportation needs for all loads, including quoting, booking and follow-up.
Robbie Bieler
Brooks Builders (Out of Business) Administrative Coordinator
2001 to 2002
Administrative Support to the Owner and CEO
Reviewed and Approved Subcontractor billing, submittals and RFI handling
Fortune Constructions/Related Group Construction Coordinator
1994 to 1999
Reviewed and Approved Subcontractor billing, submittals and RFI handling
Handled all incoming and outgoing correspondence for the Construction office
Davis Bacon Wage paperwork review and submission
C.G Chase Construction Construction Coordinator
1994 to 1999
On-site support to the Project Manager and Project Superintendent
Reviewed and Approved Subcontractor billing, submittals and RFI handling
Handled all incoming and outgoing correspondence for the Construction office
Davis Bacon Wage paperwork review and submission
Summary of Qualifications
MS Word, Excel, Outlook, and PowerPoint (Windows Based and Mac Based)
Excellent written and verbal communication skills, with an eye for detail
Extremely productive in a high volume, high stress, environment
Strong Organizational and Problem Solving Skills
Strong Analytical Skills
Self-starter with a can do attitude
Team Player with Drive to succeed
Customer Service and Relations
Internet Research
Exceptional record maintenance skills
Excellent coordinating skills
Transportation Experience with large carriers shipping US and Canada.
References available upon request
Contact this candidate