Analyst Years Experience
Resume:
Emilie Van Mau http://appux.blogspot.com
User Experience Architect *********@*****.***
Summary
Usability Architect with ten years experience in research, design and developing usable and effective online expe-
riences for applications, games on desktop and mobile.
UX research on users’ behaviors, attitudes and emotions on facebook apps, iOS/Android apps
and internal business products
Creating functional specs, user flows, personas, use cases, wireframes and interactive mockups.
Working with Art Directors, Developers and Business to craft user experiences that satisfy the
strategic requirements and end user
Utilizing gamification theories to improve user experience of complex business applications
Skills
Average Advanced Expert Average Advanced Expert
Visio
HCI 10 yrs
10 yrs
Photoshop
Interactive Mockups 10 yrs
6 yrs
InDesign
Mobile Prototyping 2 yrs
5 yrs
FluidUI
User Testing 2 yrs
10 yrs
Invision App
Wireframing 2 yrs
10 yrs
Mobile Apps
Sitemapping 5 yrs
10 yrs
HTML/CSS
Task Flows 7 yrs
10 yrs
Experience
High 5 Games User Experience Designer
4/2012 - Present Designing mobile tablet/phone apps (iOS and Android) and websites. Applying qualitative
insights from market and user research to understand audience behaviors, patterns and expecta-
tions. Working with Producers and Art Directors on usability, monetization and playability,
translating business requirements into use cases, personas and wireframes for development of
apps, websites and micro-sites. Creating interaction concepts, wireframes, and interactive
prototypes. Defining mobile responsive web site
Jefferson Hospital Usability Analyst
1/2011- 4/2012 Developing desktop and mobile application to improve doctor and patient communication.
Defining business requirements with patients and physician assistants. Designing content, and
features of mobile product. Researching industry trends and competitors. Coordinating user re-
search on new and existing products. Determining task through user analysis.
Creating user journeys, task flows and wire frames for mobile and tablet app.
Enhancing find-ability through taxonomy optimization and supporting features and
functionality
Prudential User Experience Architect
Revamping mutual funds site by defining and implementing improved user processes and
6/2008- 1/2011
procedures to be utilized across company intranet. Qualitative user research, with surveys,
usability testing, focus groups, contextual inquiry, card sorting, and heuristic evaluations.
Reducing development time and redundancy through usability best practices.
Developing wireframes for Mutual fund screener that is easy to use and consistent in
look-and-feel.
Adhering to usability principles and guiding the development of intuitive, easy-to-use
applications, reducing the level of effort and time for finance professionals
Focus on improving search, navigation and taxonomy
Producing UX deliverables including, use cases, personas, wireframes and site maps
Emilie Van Mau http://appux.blogspot.com
User Experience Architect *********@*****.***
Mutual of Omaha Usability Analyst
6/2005 - 4/2008 Analyzing internal HR site and revamping sections incorporating business requirements,
technology and content strategies from the client and internal project team. Researching B2B
usability solutions for internal and enterprise applications. Documenting user interfaces of B2B
guided navigational structures utilized on websites, intranets, transactional tasks and HR
applications structures, site maps and process flows.
Plan and execute assessment strategies to measure behavioral and attitudinal out-
comes
Developing HR portal for global network on-boarding. Developing internal travel
site Continuously improve on user experience methods, tools, intellectual capital and
reusable assets that improve methodology and sustains a competitive advantage
Usability Analyst
Ameriquest
9/2003 - 6/2005 Refining existing mortgage sign up application through usable human computer interactions.
Evaluation and contextual observation of current processes. Usability analysis, surveying, inter
viewing for persona development.
Design and conduct user research and surveys, using in-person and remote inter-
views. Small group studies throughout the product development life-cycle, from
concept through design and implementation;
Creating personas, user stories, task flows, scenarios through user data and then
creating simple paths to get users to complete applications
Facilitating small group co-design activities, with internal groups and with customers
Education
University of California Los Angeles
2003 Bachelors of Science in International Relations and Human Computer Interaction
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