Customer Service Sales
Resume:
KAYLA MCCLAMB
Irvington, NJ *****
************@*****.***
Seven years of professional experience in customer service, with strong time management, communication,
researching and problem solving skills.
EDUCATION
Master
Rutgers University, New Brunswick, NJ: Expected to graduate May 2015
Major: Human Resource Management
Undergraduate
Rutgers University, New Brunswick, NJ: Expected to graduate: May 2014
Major: Human Resource Management Minor: Labor Studies
Major GPA: 3.5 Cumulative GPA: 3.3
Dean’s List: Fall 2012, Spring 2013, Fall 2013
MEMBERSHIP
National Society of Leadership and Success, Fall 2013
RUSHRM Undergraduate Chapter, Fall 2012
PROFESSIONAL EXPERIENCE
Joe’s American Bar and Grill, Short Hills, NJ
8/13 present
Hostess
Monitoring the open dining sections of the restaurant for empty and cleaned tables
Greets customers
Train new hires
Book reservations
Rutgers University Press, New Brunswick, NJ
9/10 Present
Customer Service Intern
Maintain records of book sales and inventory
Train new interns
Prepared spreadsheets
Answer phones and file
Solomon Search, Kinnelon, NJ
1/14 4/14
Executive Assistant (internship)
Navigated and work in PC Recruiter
Searched for potential candidates
Scheduled interviews
Screened resumes
YAI, New York, NY
6/13 8/13
HR Intern
Navigated and worked in the HRIS system
Screened resumes
Assisted with interviewing process
Researched information for new diversity program
Everything But Water, Short Hills, NJ
11/12 8/13
Sales Associate
Assisted customers with help on finding the perfect swimsuit
Answered phones
Assisted with payroll
Cleaned store to maintain appearance
NJ Turnpike Authority, Woodbridge, NJ
5/11 8/11
Toll Collector
5/12 8/12
Collected tolls
Assisted customers with directions when needed
SCHERING PLOUGH, Kenilworth, NJ
7/09 8/09
HR Intern
Schedule interviews for new employees
Collated packets
Answered phones
TECHNICAL SKILLS
Skilled in MS Word, PowerPoint, Excel and Outlook
PC Recruiter
Strong website research skills
REFERENCES AVAILABLE UPON REQUEST
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