Customer Service Administrative Assistant

KENDRA AYTCH

*** ********* ***. ********, ** ****8

917-***-****

*******@*****.***

Work Experience

City Connections Realty New York, NY 08/2013 - Present

Administrative Assistant

• Perform administrative support tasks, such as proofreading, operating computers and software.

• Receive payment and record receipts for services.

• Collect, sort, distribute, or prepare mail, messages, or courier deliveries.

Godiva Chocolatier

Cashier Associate New York, NY 11/2013 –

Seasonal

• Received payments by cash, check, credit cards, vouchers, or automatic debits.

• Greet customers entering the boutique and made sales.

• Answered Phones daily and assisted Customers through their concerns.

Jenny Craig Corp.

Customer Service Coordinator New York, NY 04/2010 -

08/2013

• Keep records of customer interactions or transactions in food and membership orders.

• Contact Customers on any inquiries on promotions and personal information.

• Complete contract forms, prepared change of address records, or issue service using company

software.

Bills Bar Burger

Caterer/Cashier Associate New York, NY 09/2012 -

01/2013

• Serviced customers & Took detailed delivery, catering and pick-up orders daily.

• Addressed any customer’s complaints regarding any food orders or general concerns.

• Accept payment from customers, and make changes as necessary.

California Pizza Kitchen

Certified Trainer/Hostess New York, NY 06/2007 –

04/2010

• Trained new hires for host, catering and take-out positions.

• Placed phone orders and reservations for various events in restaurant.

• Maintained the front of house and took all payments necessary daily.

Internship Experience

A.S.P.C.A New York, NY 08/2005 -

05/2006

• Pet Adoption Care Taker

• Assisted staff with off-site event planning

• Trained in animal behavior

Fifth Avenue Veterinary Specialist

• Observed Oncologist during surgery procedures.

• Sterilized surgical instruments.

• Shadowed Veterinarian Technicians to learn various surgery room procedures.

Columbia Presbyterian Hospital

• Performed various clerical duties on computer software.

• Participated in off-site hospital events.

• Assisted nurses caring for pediatric oncology patients.

Skills

• CCRNY, HIPPA, Sonic Software, Aloha Software, Microsoft (Word, Excel, Power Point)

Education

Bronx Guild H.S New York, NY

Studied General Education

Diploma

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