Customer Service Sales

Kevon Peoples

**** ********* **. • Manassas, VA *0111 • 571-***-**** • *********@*****.***

OBJECT I VE

Seeking an entry-level analyst position where I can utilize my skills and education. Strong career interest in

corporate finance with an emphasis on financial modeling.

E DUCAT IO N

V i rginia Commonwealth University, R ichmond, VA

F all 2013

• Bachelor of Science in Business Administration with a concentration in Finance

• Related Coursework: Investments, Corporate Finance, Strategic Management, International Finance,

F ixed Income & Derivatives, Calculus, Financial & Managerial Accounting, Financial Cases &

Modeling, Statistics, Budget Analysis, Forecasting

SKILLS SUMMARY

• Proficient in Microsoft Office (PC and Mac) – Excel (Advanced), Word and PowerPoint (Intermediate)

• Excellent interpersonal, writ ten and oral communications skills

• Team player, work well under pressure, dependable

• Strong attention to detail

• Dependable, punctual

WORK EXPER IE NCE

R eading Coach, A meriCorps, Richmond, VA October 2012-Februa ry

2013

• Assessed students' progress throughout tutoring sessions

• Identified, developed, and implemented intervention strategies and tutoring plans for students

• Provided private instructions to individuals and small groups of students to improve academic

performance, occupational skills, and prepare them for academic and occupational tests

Outbound Representative, T LK Group L LC, Woodbridge, VA S ummer

2010 & 2011

• Provided exceptional customer service by explaining products, services, and prices to customers and

answered any related inquiries

• Entered orders into computers. Obtained customer information and maintained detailed records of

contacts, accounts, orders and payment method.

Package Handler, FedEx, Chantilly, VA

S ummer 2010

• Recorded products, packages, and order information on specified forms and records

T i tle Manager I nte rn, Fairfax Imports, Fairfax, VA

S ummer 2009

• Assisted in the processing of bill of sales, purchase orders, bank contracts and certificate of origin

• Organized over 500 contractual agreements with banks on behalf of clients. Reviewed all aspects of

t ransactions, including letters of credit, financing, and preparation of documentation

• Developed a t racking log of over 500 client contacts and account ledgers, which increased efficiency.

Sales Associate, N ike Factory, Woodbridge, VA A ugust

2007- July 2008

• Utilized all relevant sales skills; ensured customer satisfaction

• Processed payments (cash, check, direct debit/charge cards) and balanced records of cash

d rawers

LEADERSH IP & EXTRACURR ICU LAR ACT IV I T I ES

T reasurer, Kappa Alpha Psi, Inc., Richmond, VA S pring

2012-Fall 2013

• Manager of the chapter’s financials and obligations

• Analyzed financial records to ensure future chapter events adhere to the budget

• Organized campus-wide event which raised over $1,000 for St. Jude Children’s Hospital

• Maintained and built upon organizational dedication to community service, scholarship, and

achievement

Social Chair, B lack Student Union, Richmond, VA

F all 2012

• Facilitated teamwork among members to successfully host several social and education programs

t hroughout the semester

• Raised the awareness and visibility of the organization

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