Customer Service High School

Shawn Roark

*** ***** **** *******, **** ***** M: 513-***-**** **********@**********.*** Summary

Hardworking Warehouse Worker with 15 years experience in a warehouse pick/pack fulfillment and distribution environment. I'm a warehouse worker accomplished in organizing shipments and loading trucks for fast and efficient customer delivery. I'm a forklift driver/ lead, familiar with all aspects of logistics, shipping and receiving and general warehouse operations.

Highlights

Shipping and receiving

Accomplishments

Experience

I work real hard to become a lead over 5 people. And also I work hard and come to work on time and not miss any days, I was awarded my own shift nobody worked with me on 2nd shift.

April 2010 to May 2012

Abstract Displays Inc. Cincinnati, Ohio IS/ Lead I loaded and unloaded trucks when they came in. I also built trade show displays. I worked closely with customers, face to face training on how to build displays. I also was a lead in the

Safety-oriented

Customer-service focused

Strong communication skills

Natural leader

Exceptional problem solver

Familiar with RF systems

Packing and scanning orders

Multi-tasker

Effective team player

Superior organization skills

Cheerful and energetic

Inventory control

Detail-oriented

Flexible

Works well independently

Troubleshooting specialist

Certified Forklift Operator

Initiative to work independently

Strategic thinker

Top sales performer

Customer service expert

Superior communication skills

Flexible scheduling

warehouse. I also drove a forklift.

September 2005 to April 2010

JBM Envelope Company Lebanon, Ohio Forklift Driver I worked on 2nd shift by myself, I loaded and unloaded trucks with a forklift. I also would fill the orders that the machines needed. I also drove a clamp truck and a drexel and a cherry picker. I used a warehouse computer and I also printed lables for FED EX and UPS.

October 2000 to August 2005

DynCorp West Chester, Ohio Materail Handler/ Lead I started out loading and unloading trucks with a forklift, then I was promoted to the flow rack, which means when product was completed off the lines I would shrink wrap them and then put them up in there proper locations in the flow rack. Then I was promoted to a materail handler, I would load and unload a nested truck. Then I was promoted to a floor lead.

December 1998 to October 2000

Hillman Fastner Cincinnati, OhioI Forklift Driver/ Order Puller I loaded and unloaded trucks with a forklift. I would pull orders with a cherry picker for customers.

Education

1996 Colerain High

Cincinnati, Ohio High School Diploma: College Prep

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