Medical Assistant Customer Service
Resume:
Linda Sheffield
Katy, Texas 77450
************@*****.***
SKILLS
Medisoft & eClinical Clear Oral/Written Communication Adaptability
Microsoft Word & PowerPoint Time Management & Organizational Teamwork
Excellent Patient Skills Type 50+ wpm and 10 key Critical Thinking
PROFESSIONAL EXPERIENCE
Private Home Health Care November 2011 to Present
Provides one-on-one assistance to client.
Homemaking routines, transportation to appointments and/or other outings, activities of
daily living, following routines natural to patient, exercise, cooking, and other functions.
Assist in personal grooming, hair care-cutting and styling bathing, dressing.
Take patient vitals, assist in taking daily prescribed prescriptions.
Medical Assistant – Completed 160 hours of Externship Dr. Kantamani
5 Weeks 2013
Triage patients, Vitals, EKG & Stress Test
Venipuncture, Specimen collection, Injections
Interview patients to obtain medical information, medical history, allergies, current
prescription details and above all listening to patients
Schedule, cancel & confirm patient appointments
ECG/EKG Administration
CPR/First Aide Administration
Uses word processing software and printing equipment to create, copy, edit, store,
retrieve, and print documents.
Transcribes correspondence and reports from handwritten drafts or voice recordings
ensuring correct spelling, grammar and punctuation.
Transmits, receives and acknowledges electronic mail and messages. Enters dates,
times, and identifying data into an index of electronic files or documents.
Prepares statistical and informational materials from office files and records, and submits
in a timely manner.
Obtains and monitors the use of services, supplies, and equipment for the office,
including using the proper procedures for procuring, authorizing, controlling, and
justifying the full range of the offices services.
Service Coordinator/Administrative Service Billing Metroplex Control Systems
1 Year, 2 months 2008-2009
Assisted daily in scheduling technicians to security maintenance for major corporations,
large companies in and around the city of Houston
Calculated and generated all customer invoices from service calls for a large cliental,
300+ Company
A/R, A/P, Collections, In conjunction with corporate office personnel in San Antonio
Account reconciliation between large corporate offices and key personnel
Extended contact with Corporate Security Managers/Coordinators
Linda Sheffield
Job Counselor United States Air Force
2.5 Years 1996 - 1999
Collaborated with enlisted individuals for job placement and retraining of Air Force
members who could not maintain their current job for various reasons
Generated Microsoft and excel reports for upper management at Air Force Headquarters
weekly and monthly
Actively participated in making sure Air Force members met and maintained military
standards and procedures required for a new career in the United States Air Force
Human Resource responsibilities for military personnel at Base Headquarters, Little
Rock Air Force base
July – October 1998 Four month tour in Saudi Arabia ~United States Postal Customs
Liaison to Saudi Arabia Customs Department
United States Postal Finance Representative & United States Air Force
Buyer-Purchasing Agent - Supply Supervisor 5 Years 1991 – 1996
Typed government correspondence
Heavy experience with buyer/purchasing agent responsibilities, daily correspondence
with government supply vendors
Extended knowledge of shipping & receiving procedures as well as document control
Controlled incoming and outgoing mail, issuing, cashing money orders, stamp sales,
express, registered, and certified mail daily
Buyer/Purchasing agent for all supplies and equipment used for standard operating
procedures for two functioning post offices
Account reconciliation and verification of supplies and supply orders daily
Organized the processing of projects. Expedited communication between upper level
management, overseas and stateside
EDUCATION
Medical Assistant with X-Ray (limited scope) & EKG Remington College
Microsoft Office Technology Certification Houston Community College
Administrative Management Certification Houston Community College
Medical Terminology/Medical Transcription Certification Houston Community College
Medical Coding and Billing Certification Houston Community College
United States Postal Training USAF
Manper-B Deployed Training, PERSCO 97-10 USAF
Customer Service Training USAF
Airman Leadership School (5th in class) USAF
Timberline Accounting Systems October 2008
CERTIFICATIONS & AWARDS
Registered Phlebotomy Technician (#2667315)
Medical Radiologic Technologist (#163313)
Certified EKG Technician (#111764-769689110813)
Medical assisting w/x-ray Tech (limited scope) and EKG Diploma Program (#108)
Remington College ~ Presidents List 4.0
CPR/BLS: American Heart Associations
OSHA Certification
HIPAA Certification
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