Nurse Registered

DR. PRISCILLA E. NEILS

DHSc, FACHE, RN, BSN, MEd, BA, CNOR, ACLS, TNCC

**** **********, *****, ** *****-1527

(H) 972-***-****; (M) 817-***-****; Email: ******@***.***

CAREER SUMMARY

I am an experienced OR Director and Nurse. I have broad-based expertise in

teaching, mentoring, auditing processes, writing policies and procedures,

leadership, compliance, and encouraging staff to excel in nursing practice,

all of which are necessary for these positions. Leadership and operations

in Surgical Services are my strengths, though I also see the big picture

and help my colleagues throughout the house develop answers to process

questions. I thrive on challenges requiring innovative and creative

solutions and on the interactions and processes necessary to bring these

solutions to fruition. I have an entrepreneurial spirit, experience in

rapidly changing organizations, an inquisitive mind, a strong work ethic,

and high moral standards.

EDUCATION

2006 - Doctor Health Science (DHSc) - NOVA Southeastern University, Ft.

Lauderdale, FL

1985 - Bachelor of Science in Nursing (BSN) Magna cum Laude - Pacific

Lutheran University, Tacoma, WA

Master of Education (MEd) - Pacific Lutheran University, Tacoma, WA

Bachelor of Arts in Zoology (BA) - University of Missouri, Columbia, MO

PROFESSIONAL EXPERIENCE/ACHIEVEMENTS

Aug 2012 - Nov 2013 - THE MEDICAL CENTER OF PLANO - Plano, TX

Interim Manager of Surgical Services, OR/SPD, Education, Quality, Infection

Prevention, SCIP and Core Measures for Surgical Services

.

. TMCP is an HCA, Magnet, For-Profit facility with 16 operating suites,

including two open-heart suites, a brain lab with MRI, spine and total

joint rooms, robotics, neonate surgery and Level II Trauma - 70 FTE's

- 20 to 30 mostly large cases in Open Heart, Robotics, General

Surgery, Cancer surgery, Orthopedics/total joints, Ortho-spine, Neuro-

spine, Craniotomies, Pain, Pediatrics (neo-nates), Plastics, Podiatry,

Trauma, and ENT/Maxillo-facial surgery.

. Focus on bringing efficiency in staffing, reducing turnover times, and

staff retention

. Implementation of Studer Principles. Increased Patient Satisfaction

Scores from 40s to 75%.

. Implementation of best practices to remain "green" in SCIP measures,

stayed at 99-100%.

. Training of many new staff and encouraging, and promoting students in

their pursuit of advanced degrees. Wrote a sincere letter of

recommendation for a young woman to enter graduate studies for a Master

of Healthcare Management. She is currently our best da Vinci Robot scrub

tech.

. Two employees won Star of the Fourth Quarter Award for the entire

hospital. I wrote their nomination

May 2010 to Jan 2012 ORANGE PARK MEDICAL CENTER - Orange Park, FL

Director of Surgical Services -

OPMC is an HCA for-profit facility - Reported to CEO and Assistant

Administrator - 9 operating suites and 3 GI Procedure rooms, including two

new open-heart suites Responsibilities: GI Lab, OR, Cardio/Thoracic

Surgery, Same-Day Surgery, Endoscopy, PACU, PAT, Sterile Processing, Wound

Clinic, Anesthesia

. Designed and completed open-heart suites in December 2010, over 120

successful open heart surgeries in first year of operation

. Expanded General Surgery services to include single incision and natural

orifice surgery.

. OR member of team to establish new Trauma II service line. Go live with

Trauma program was November 19, 2011.

. Hired staff and purchased instruments, equipment and supplies for new

open heart service, thoracic surgery, and Level II Trauma designation.

. The CEO said that I had finished the work for which I was hired and

encouraged me to return to Texas to be with my husband.

Nov 2009 to Mar 2010 WHIDBEY GENERAL HOSPITAL - Coupeville, WA

Consultant and Interim Director of Perioperative Services -

Responsibilities include OR, Same-Day Surgery, Endoscopy, PACU, PAT,

Sterile Processing, and Anesthesia

. Coached staff on necessity for teamwork to heal fractured environment.

. Implemented natural orifice surgery for Nissen-Fundoplication.

. Re-wrote all policies, put in electronic format on the portal to make

accessible for staff.

. Worked with staff to build competent, cohesive, patient-centered team.

Jul 2007 to Aug 2009 BAYLOR HEALTHCARE - GRAPEVINE, Grapevine, TX

Director of Perioperative Services - Responsibilities include OR, Same-Day

Surgery, Endoscopy, PACU, PAT, IV Therapy, Anesthesia, and Sterile

Processing.

. 9 operating suites and 4 GI procedure rooms.

. Implemented Robotics program. Achieved more than 180 cases in first year

of operation. Trained six staff members and 12 surgeons on equipment.

. Filled eleven vacancies in nursing staff on my arrival.

. Significant contribution to the Grapevine facility's receipt of the Texas

Quality Award (State level Baldrige Award). This award was the only one

given to any Texas business this year.

. As OR representative, worked with architect to design and outfit two new

ORs, Same Day Surgery, Holding, Family Waiting Room, and Offices.

. Completed project for expansion and remodel of Sterile Processing.

Oct 2005 - Jul 2007 UNIVERSITY COMMUNITY HOSPITAL - CARROLLWOOD, FL

Director of Surgical Services - Responsibilities include OR, Same-Day

Surgery, Endoscopy, PACU, PAT, IV Therapy, Anesthesia, Sterile Supply, and

Sterile Processing.

. 6 Operating Suites and Cysto Room - two new OR Suites under

construction

. Implemented new spine surgical program, recruited and trained new staff,

purchased new equipment and instruments

. Increased margin by 50%

. Some House Supervision

. Now part of Florida Hospital System

. Was recruited by a larger hospital in the Baylor System

Apr 2004 to Oct 2005 PULLMAN REGIONAL HOSPITAL - Pullman, WA

Director of Surgical Services -Responsibilities include OR, Same-Day

Surgery, Endoscopy, PACU, Sterile Supply, and Sterile Processing.

. New facility opened Dec 04 - Planned design of all departments under my

supervision.

. Coordinated move of entire surgical services, maintaining Level III

trauma status.

. Recruited and hired new employees, reducing requirement for travelers,

generating over $300,000 annual cost savings.

. Recruited to establish the spine program at UCH, Carrollwood (now part of

the Florida Hospital System)

Jan 2003 to April 2004 DEACONESS HOSPITAL - Spokane, WA

Open-Heart Specialist

. Circulated Open-Heart Cases and other major surgeries

. Functioned as night Charge Nurse.

. Hospital is a Trauma I with 18 ORs

Mar 2001 to Jan 2003 FLORIDA HOSPITAL SYSTEM - Orlando, FL

Acting Surgical Services Director/Nurse Manager, Celebration Health -

Responsibilities included OR, Same-Day Surgery, Endoscopy, PACU, Sterile

Supply, and Sterile Processing.

. 6 Operating suites, Stryker equipped, televised teaching from ORs

. Resolved long-standing personnel issues, restoring working harmony among

surgeons, administration and staff

. Worked closely on quality control with surgeons in the world-renowned

heart program with 9 open heart suites, and in nursing education for OR

staff for 21 OR suites at main hospital downtown Orlando

. Researched and wrote system-wide Side/Site Procedure Identification

Policy and checklist, implemented and monitored new procedure, reporting

to CEO of system.

. Established a training program using AORN guidelines for RNs to learn to

become OR nurses

1987-1993 and 1996-2001 Various Nursing Positions

Open Heart Specialist, Circulating Nurse, Scrub Nurse

1993-1995 - Teacher

Middle School Teacher of highly capable mathematics, science, and health;

also English teacher in Kasai-shi, Japan

CERTIFICATIONS

. Fellow, American College of Healthcare Executives (FACHE)

. Certified Nurse Operating Room (CNOR)

. ACLS - Expiration date July 2015

. BLS - Expiration date January 2015

. TNCC - Expiration date March 2015

. RN License in TX - Expiration date October 2014

. RN License in FL - Expiration date April 2015

. RN License in WA - Expired

PROFESSIONAL AFFILIATIONS, HONORS, PUBLICATIONS

. American College of Healthcare Executives

. AORN

. Sigma Theta Tau International - Nursing Honorary

. People-to-People Nightingale Nurses exchange to Beijing and other

cities in China, presenter on "Nightingale Rounding," paper published

in spring of 2010, Journal of Holistic Nursing.

. Selected to speak at National Colloquium of Doctor, Health Sciences in

Orlando in July 2009 on the topic of the Nurse Liaison program and its

relationship to the practice of rounding on patients, and their

families, as defined by Florence Nightingale.

.

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