Sales Customer Service
Resume:
Denise Florentino
**** ***** ****** ***** . *********, NY 13088. 315-***-****. Cell
LinkedIn: http://www.linkedin.com/pub/denise-florentino/79/333/5b4
Profile
. 8 years of operating own company (Just Portraits)
. Highly driven, enthusiastic; able to prioritize
effectively to accomplish
multiple tacks and complete projects under pressure
. Skilled in working effectively with diverse groups at
all organizational levels to
achieve common objectives
. Effective communicator.
. Achieved a Maui incentive trip for most sales
Employment
SuperMedia ( Media Consultant) Years employed (2009-Present)
Duties: Consulting on new and existing clients to learn about their
business needs. Designed Media Plans Print, Online and Direct Mail. High
level of cold calling. Meetings sales quotas. PC proficiency. Track each
client through Sales force. Com Platform. Work and maintain with over 200
business accounts on yearly basis. Promoted from inside sales to outside
sales within 6 months.
Invisible Fence of the Finger Lakes, Midstate and Syracuse Years
employed (2007-2009)
Duties: Creating sales demonstrations, represented company at Trade Shows,
Veterinarian Offices/Lunch & Learns and other marketing partners. Generated
self leads and provided a close rate exceeding 55%- 100% (Invisible Fence
expectations).
Just Portraits (owner)
Years employed (1998 - 2007)
Duties: Orchestrate Photo shoots throughout New York State and
Pennsylvania. Plan and coordinate
monthly schedules; design brochures, displays and other marketing
material; negotiate sales and
control all purchasing of business office/office equipment. Acquired
client base from creative
advertising, conferences, business mailings, former satisfied clients,
cold calling and word of mouth.
Activities Director Sunnyside Nursing Home
Years employed (1992 - 1998)
Duties: Coordinated and directed monthly programs for 80 bed residential
nursing facility. Wrote
and circulated monthly newsletter, monthly reports, and care plan.
Supervised staff and volunteers.
Responsible for public relations, and held a position on the resident
council.
Manager Associated Family Photographer Years
employed (Ex: 1990 - 92)
Duties: Managed and supervised 3 departments consisting of more than 25
people. Managed territory which entailed 200 mile radius: controlled all
inventory; daily reports; customer service and payroll. On-call seven days
week. Immediately and effectively managed emergencies.
EDUCATION
Associates in Applied Science
Onondaga Community College
. Received Memorial Scholarship of Excellence in Leadership
. Obtained 30 additional (Brockport State)
. References furnished upon request.
. Proficient in all Microsoft word applications.
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